Deal Operations Consultant

Deal Operations Consultant – Sydecar

Base pay range: $/yr – $/yr

About Sydecar
Sydecar is on a mission to transform the world of private markets. Our goal is to make these markets more accessible, transparent, and liquid, and we're achieving this by revolutionizing the way investment vehicles are created and executed. At Sydecar, we're not just a platform; we are a trusted partner in venture capital. We simplify and standardize the private investing experience, empowering capital allocators to discover and support visionary entrepreneurs.

Our platform automates banking, ensures compliance, handles contracts, manages taxes, and streamlines reporting, letting investors focus on making valuable deals and nurturing relationships.

Location:

New York City (hybrid, 2 days/week in office);
San Francisco or Seattle also considered if aligned to East Coast working hours.

About The Team
The Deal Operations team owns the full lifecycle of every deal launched on Sydecar. We work directly with fund managers and investors to solve problems, keep timelines on track, and make sure nothing slips through the cracks. We are the first point of contact when something needs fixing and work closely with teams across Sydecar to achieve the right outcome.

About The Role
As a Deal Operations Consultant, you’ll take the lead on some of the most complex or time‑sensitive deals on the platform. You’ll work closely with fund managers, support teammates when questions arise, and help improve how we work. This hands‑on role values good judgment, clear communication, and follow‑through. You’ll also help shape how we train, review, and scale this function over time.

• Build relationships with our largest and most important customers to execute their deals as smoothly as possible.
• Triage and resolve time‑sensitive customer issues—especially those that block deal execution—using judgment, urgency, and clear communication.
• Make fast, responsible decisions in ambiguous situations and know when to escalate or pull in the right cross‑functional partner.
• Identify product and process improvements that will shape the future of our product and our workflow.
• Liaise with senior members of the team, as well as our Legal, Tax, and Product teams to answer customer questions and educate first‑time Deal Organizers.
• Develop an expert knowledge of our product, our customers, and our industry.
• Support customer‑facing projects and product discovery.

• 4‑6 years of experience working in deal operations, customer support, fund accounting, or a similar role that required accuracy, communication, and time management.
• Excited about working directly with customers, especially when something’s urgent.
• Interest and/or familiarity in venture investing and/or back office VC administration.
• Excellent and professional written and verbal communication skills.
• You thrive in fast‑paced, customer‑facing environments and are energized—not stressed—by helping unblock critical moments in a deal, even when they fall outside the usual schedule.
• Ability to effectively evaluate problems and propose sensible, scalable solutions.
• Comfortable working under pressure and context‑switching across dozens of tasks, customers, and workflows in a single day.

• Experience working in a startup, fintech, or investment operations role.
• Exposure to fund administration, deal execution, or compliance workflows.
• Experience mentoring or onboarding team members.

• Be Committed – As a team, we rise to meet challenges and recognize that we become stronger and develop character when facing adversity.
• Be Excellent – We measure our success not just by what we achieve, but by how we achieve it—through integrity, creativity, elegance, and a commitment to continuous improvement.
• Be Humble – Humility is our key to personal and professional growth. We care more about collective outcomes than who gets credit.
• Win Together – Winning is the result of collective hard work, perseverance, sacrifice, and loving what we do.

Equal Employment Opportunity Statement
Sydecar is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Sydecar are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, disability, HIV status, sexual orientation, gender identity, marital or civil union status, military service, family medical history, or any other status protected by the laws or regulations in the locations where we operate.

Sydecar will not tolerate discrimination or harassment based on any of these characteristics. Sydecar encourages applicants of all ages.

Compensation Range: $125K – $150K