Loss Control Supervisor

Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an opening for a Loss Control Supervisor in Northern California to oversee and develop a team. BHHC prides itself on best-in‑class service – you'll provide oversight of service delivery, including strategy, training, mitigation of costs, and quality control assessment and improvement. You'll also represent the Company in communications and meetings with insurance brokers and broker Loss Control representatives.

Sound like the right fit for you? We'd love to hear from you!

• Identifies, develops and implements Loss Control processes and procedures to ensure best-in‑class service to customers, brokers and insureds.
• Reviews Underwriting requests for Loss Control and oversee assignment of work to Vendors or employee staff, escalating requests to Vice President of Loss Control (VPLC) as appropriate.
• Conducts surveys and service visits to assigned accounts. Identifies service needs of new customers and special requests by brokers. Ensures inquiries from underwriters, wholesale and retail brokers, broker loss control representatives and customers are addressed timely.
• Investigates complaints from customers, brokers and underwriters. Reviews the completed work product on record for field vendor loss control contractors and employees to determine if plans and executed work conforms to guidelines.
• Reviews and approves service plans from assigned vendors/employees for technical merit, budget and objectives that conform to Loss Control Operational Guidelines.
• Reviews completed work product and prepares quality reviews and evaluations of assigned employees. Periodically accompanies assigned staff during their field visits to observe technical competencies, communications and customer service skills.
• Prepares action/improvement plans to correct documented performance or technical deficiencies. Advises of progress on action plans, especially as relates to specific accounts that are that are experiencing claim activity and require immediate action to mitigate loss development in partnership with Underwriting and other internal resources.
• Conducts technical training for assigned staff. Provides users training on the Loss Control on‑line report system and assists in identification, reporting, and follow‑up on system errors and bugs.
• Prepares routine management reports for assigned book of business, territory, and staff per guidelines.
• Completes periodic performance discussions and annual Performance Review process of assigned team.

• EDUCATION: Bachelor’s degree from four‑year college or university required, preferably in Occupational Safety and Health, Environmental Health & Sciences, Engineering, Hard Sciences (Math, Chemistry, Biology, Physics), or related field, required. Advanced degree in Occupational Health/Safety, or related field, preferred.
• CERTIFICATES AND LICENSES: Valid Driver’s License to drive in the United States in good standing required. One or more of the following certifications required:
  Certified Safety Professional (CSP), Certified Industrial Hygienist (CIH), Certified Ergonomist (CE), and/or master’s level certification. OSHA 10 or OSHA 30 certification preferred.
• EXPERIENCE: Minimum of 7 years related safety experience, with a minimum of 4 years as an insurance field Loss Control professional required. Prior supervisory experience a plus.
• LANGUAGE ABILITY: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write and critique detailed reports that describe the operations, exposures and controls of a wide array of industries. Ability to write speeches and articles for publication that conform to prescribed style and format.
  
  Ability to effectively present information to top management, public groups, and/or boards of directors.
• MATH ABILITY: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry…