Senior Business and Marketing Operations Manager

Customer Job

Senior Business and Marketing Operations Manager

Job
-10248

Job Title: Senior Business & Marketing Operations Manager
Location: San Francisco, CA (Candidate must be local to San Francisco and work onsite 2-3 days/week.)
Duration: 12 months
Contract Type: W2 only
Pay Rate: $95.07/Hour
Role:

• Seeking a collaborative Senior Business & Marketing Operations Manager to support Client’s Product Marketing team.
• Ideal for those looking for a high-impact role who thrives at the intersection of strategy, operations, and execution.
• This individual will work closely with PMM leadership and partners in Product, Marketing, Finance, and GTM to enhance business performance and operational systems.

Responsibilities Strategy & Business Operations

• Partner with Product Marketing leaders to translate strategic plans into operational execution that delivers measurable business impact across pricing, packaging, segmentation, growth planning, and go-to-market
• Coordinate and lead operational cadences, such as QBRs, roadmap reviews, business health reviews, and objectives and key results tracking
• Support annual planning cycles, executive deliverables, and achievement tracking across initiatives
• Monitor category performance, surface insights from product, marketing, and customer data, and drive action in collaboration with Analytics and Finance
• Coordinate cross-functional alignment and proactively identify risks, misalignments, or decision bottlenecks
• Develop executive communication assets: craft clear and persuasive narratives to support reviews, decisions, and partner alignment

Marketing Operations

• Engage with the global marketing organization to assess and boost marketing program efficiency across campaigns, launches, and customer segments
• Support development of marketing investment strategy and help align program spend to strategic objectives
• Track and report on marketing funnel metrics, working closely with GMO and performance marketing teams
• Optimize campaign planning, execution, and reporting workflows to improve visibility, accountability, and speed

Program Execution & Change Enablement

• Lead key projects that span product, marketing, and go-to-market teams—from concept through execution
• Establish structure for ongoing and ad hoc initiatives, applying program management rigor to ensure delivery and alignment
• Bring a mentality of continuous improvement—identifying inefficiencies, proposing solutions, and streamlining execution

Required Skills:

• 5–7 years of experience in business operations, strategy, or marketing operations in a tech or SaaS environment (consulting background a plus)
• Strong analytical and problem-solving skills with ability to synthesize complex data into insights and decisions
• Experience supporting senior leadership and communicating effectively across levels, including executive forums
• Familiarity with marketing funnels, product metrics, planning tools, and financial modeling
• Excellent communication and storytelling abilities—written and verbal
• Comfortable working in matrixed environments, with a track record of cross-functional influence
• Excellent critical thinking skills with a bias toward action and simplification
• Strong sense of ownership and organizational and project management skills with the ability to balance multiple priorities

Education:

Bachelor’s degree required; MBA or advanced degree preferred

#J-18808-Ljbffr