Bicycle Technician

Overview

We are looking for skilled bike mechanics who gain joy through helping riders get the most out of their bikes! If you are passionate about working for a company that believes in supporting the wellbeing of our planet and a positive person who is interested in learning about the ebike industry, this job is for you!

• Assemble and prepare bikes for sale.
• Perform a variety of service functions on new and used bicycles and electric bicycles.
• Provide one-of-a-kind customer experience through your service work and direct interaction with customers.
• Apply shop standards in the assembly and repair of bikes across the full product line.
• Meet or exceed shop production standards.
• Complete paperwork accurately and fully (record parts used, work performed, detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
• Record and report any deficiencies not addressed by the repair work being done to the customer and/or the appropriate leader.
• Operate cash register as necessary.
• Report or record replacement parts inventory and supply shortages to the Manager. Maintain shop cleanliness including bench and common workspace.
• Assemble new bicycles.
• Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
• Align wheels.
• Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
• Install and adjust brakes and brake pads.
• Install new tires and tubes.
• Clean and lubricate bicycle parts.
• Build wheels by cutting and threading new spokes.
• Install parts and accessories.
• Adjust components according to specifications.
• Perform basic equipment maintenance.
• Evaluate the mechanical condition of the product and estimate the cost of repairs.
• Provide an educated assessment for bicycle repair for the customer that includes an estimated completion date.
• Other duties as needed/assigned.

• Minimum 2 years experience preferred working as a technician/mechanic in a bike shop.
• Previous bike assembly experience or equivalent preferred
• Interest in working in a team environment committed to providing an excellent service experience while increasing sales through service
• Strong attention to detail
• Ability to maintain open and positive relations with coworkers, partners, and customers
• Interest in developing own skills and knowledge
• Ability to periodically lift 75 pounds
• Riders and enthusiasts preferred. Open to all ages and levels of experience.

• Knowledge and experience in various bike tools and equipment including: adjustable hand wrenches, bench stands, cable cutters, chain tools, spoke wrenches, brake tools, derailleurs, wheel truing stands, ebike diagnostic software, and related shop equipment as listed in the original description.

• Health and Dental (for full time)
• Paid vacation (for full time)
• 401K
• Paid training opportunities
• Pre-tax commuter benefits
• Lots of room for advancement and promotion (we are growing quickly)
• Secure, non-seasonal employment
• Employee discounts on top brand bicycles and parts