Patient Care Secretary

Responsibilities

• Screens telephone calls for the Team Manager. Facilitates communication between patients/families and other team members, including volunteers.
• Takes and maintains the daily schedule for all team members.
• Attends weekly team meetings. Prepares the agenda for each meeting. Follows through on assignments given by the Team Manager.
• Establishes, maintains, and closes patient charts in an orderly fashion. This includes mailing and following up on all required documentation such as Plans‑of‑Care, Attending Physician Authorization forms, and Medical Information Request forms.
• Provides back‑up documentation to the Billing Department routinely and as requested.
• Orders D.M.E. and maintains a record of dates ordered and picked‑up.
• Enters patient care and volunteer data into Vx and event tracking.
• Communicates with staff and outside agencies as directed by the Team Manager.
• When the program utilizes part‑time staff, maintains a list of all part‑time staff jointly with other patient care secretaries. Contacts and schedules part‑time staff at the direction of the Team Manager.
• Jointly with other patient care secretaries, orders supplies and documentation forms used by the team.
• Does routine correspondence for the Team Manager and other members of the team.
• Sorts and processes all patient care mail jointly with other patient care secretaries.
• Maintains A.D.T. and checks census daily for accuracy.
• In programs that have more than one patient care secretary, covers for each other during lunch, team meetings, and other short intervals of absence.
• Handles other tasks as assigned by the Team Manager.

• Three years of prior work experience preferred.
• Good typing skills.
• Computer literate.
• Able to handle multiple tasks.
• Excellent communication skills.
• Good telephone skills.

• High school graduate or equivalent required.

• EOE/AA M/F/D/V

• Entry level

• Part‑time

• Administrative

• Hospitals and Health Care

San Francisco, CA

$16 - $24 per hour