Administrative Officer CX

Overview

Under the general direction of the Administrative Operations Manager, the Administrative Officer II provides high-level administrative and operational support for Hematology faculty. This position delivers executive-level assistance, including managing calendars, planning travel, coordinating events, and communicating with internal and external stakeholders. The role supports faculty labs with procurement and reimbursements while juggling multiple tasks and projects. It also serves as a key liaison across clinical, academic, and administrative functions, streamlining workflows and ensuring smooth departmental operations.

Responsibilities include acting as the gatekeeper for faculty, organizing ad hoc committees and working groups, handling sensitive communications with discretion, and maintaining a comprehensive database of faculty initiatives to ensure timely completion of all assignments and deadlines.

Division of Hematology/Oncology | Full Time | 87332

• Act as gatekeeper for faculty; organize ad hoc committees and working groups; handle sensitive communications with discretion.
• Maintain a comprehensive database of faculty initiatives to ensure timely completion of assignments and deadlines.
• Support purchasing, financial, and operational processes, including managing Bear Buy requisitions and troubleshooting issues with Supply Chain Management or Procurement.
• Coordinate large capital expenditures, processing travel and reimbursement requests, and overseeing TEV submissions.
• Provide coverage and compensation support (e.g., submitting one-time payment requests for overnight faculty phone coverage and fellow moonlighting payments).
• Plan and execute virtual and in-person meetings, retreats, and symposia; manage logistics such as venues, A/V, catering, attendee communication, and on-site setup.
• Collaborate with IT to troubleshoot technology issues; coordinate equipment orders and replacements.
• Work with the Operations Manager to implement effective solutions, enabling faculty to focus on clinical, research, and teaching responsibilities.

• Bachelor's degree in a related field and/or equivalent experience/training.
• One or more years of related experience.
• Ability to work across UCSF Medical Center locations and demonstrate professional experience in a related role.
• Proven expertise in customer engagement and complex problem resolution.
• Advanced financial and analytical acumen, including hands-on budget development and management.
• Advanced proficiency in Microsoft Office (Word with advanced formatting/mail merge, Outlook for calendar/task management, Excel with complex multi-sheet workbooks, linked formulas, pivot tables).
• Exceptional written and verbal communication skills with diverse stakeholders at all organizational levels.
• Highly developed organizational and time-management skills; ability to manage competing priorities and meet aggressive deadlines.
• Meticulous attention to detail; proven track record of independently managing multiple projects from initiation to completion.
• Strong judgment and decision-making skills in addressing sensitive or complex issues; self-directed and strategic with ability to anticipate challenges and adapt to changing priorities.
• Proficient in utilizing organization-specific and enterprise-level computer applications.
• Demonstrated ability to exercise discretion and maintain strict confidentiality.

• UCSF experience, including use of People Soft, MyReports, Bear Buy, MyExpense, People Connect, and other financial applications.
• Three to five years of academic administrative experience (in educational or medical environment), including meeting/event planning and coordinating multiple complex schedules.

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through biomedical research, education, and patient care. It is the only UC campus dedicated exclusively to the health sciences. We are committed to equity and PRIDE values, diversity, and inclusion.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary and eligibility:
The salary range for this position is $29.05 - $53.50 (Hourly Rate). The final salary and offer components are subject to UC policy and internal equity considerations. For more information on compensation and benefits, visit: (Use the "Apply for this Job" box below)..html