Administrative Workflow Coordinator

Overview

A leading international law firm is seeking an Administrative Workflow Coordinator Lead to play a pivotal role in managing and optimizing administrative workflows for attorneys and business professionals. This is a hands-on, high-visibility position ideal for a proactive professional who thrives in a fast-paced environment and is committed to delivering exceptional client service. This role will be hybrid and can sit in San Francisco, Silicon Valley, Santa Monica, Seattle, NYC, or Boston.

• Oversee and assign workflow tasks, ensuring requests and projects are completed efficiently, accurately, and on schedule
• Track progress, identify bottlenecks, and provide timely updates to stakeholders to maintain alignment and transparency
• Serve as a primary point of contact for attorneys, paralegals, and administrative teams, fostering collaboration and process consistency
• Support onboarding, mentoring, and training of team members while maintaining workflow documentation and best practices
• Analyze workflow data to identify trends and opportunities for efficiency improvements and continuous process enhancement
• Assist the Business Center Manager with resource alignment, strategic planning, and prioritization of evolving business demands
• Provide backup support during peak periods to ensure service continuity and maintain a high-performing, client-focused environment

• Bachelor's degree required
• 2-4 years of administrative experience within a legal or professional services environment
• Strong organizational, multitasking, and problem-solving skills in a fast-paced setting
• Excellent communication, collaboration, and interpersonal skills with attention to detail and discretion
• Familiarity with administrative and workflow tools such as Calendaring, iManage, EMS, Chrome River, Prebill Viewer, and Intapp preferred