Event Support Specialist

Overview

This role is specific to the employee experience at our events, playing a critical role in supporting employee engagement & staffing for Salesforce's customer events. This position will support the Staffingforce event leads and the reporting and analytic needs of the team.

• Manage timelines and accuracy of all staffing deliverables
• Support staffing leads in the building and maintenance of the Staffingforce tool (Rainfocus)
• Track relevant metrics according to KPIs aligned to the Employee Engagement Center of Excellence
• Perform audits and reporting to monitor staffing and ensure employee compliance
• Travel onsite to support the event execution for staffingforce, as needed
• Other duties as assigned

• 2 years successful event registration, content management, or project management experience
• Comfortable using complex formulas, pivot tables, vlookups, and large data sets in google sheet, excel, or Tableau.
• Creative mindset and ability to come up with unique solutions
• Highly organized and detail-oriented with exceptional database management skills
• Exceptional communications skills and experience working in a highly cross-functional organization
• Ability to thrive in fast-paced environment with complex requirements, competing priorities, and last minute changes
• Adept at working on multiple projects at once, setting priorities, working independently, problem solving, improvising, and functioning as part of a team that often must perform under pressure
• Self-starter who can prioritize workload in a strict deadline-oriented environment
• Ability to manage up on tasks and communicate out to the team, know when to ask for help
• Willingness to take on additional tasks and roles with a "can-do” attitude
• Knowledge of GSuite, Slack, and Rain Focus is preferred