Administrative and Operations Coordinator

Overview

West Coast Children's Clinic, located in Oakland, California, is a non-profit community psychology clinic that provides mental health services to Bay Area children, youth and families.

Working at West Coast Children's Clinic means being part of an organization that is client-centered, trauma-informed, collaborative, and committed to justice and equity.

Title: STAT Facilities Coordinator (Administrative and Operations Coordinator)

Classification: Full time (1.0 FTE) Non-Exempt (Hourly), 40 hours per week

Location: Castro Valley, CA / In-person

Regular

Work Schedule:

Onsite Monday - Friday (with one Saturday per month)

Compensation:

• Hourly range - $27.00-$30.00 per hour
• Additional 10% Spanish language differential, if applicable

The West Coast Children's Clinic’s STAT Program is an innovative, model program that provides mental health Screening, Stabilization and Transition (STAT) services to children as they enter the foster care system in Alameda County. The STAT program serves children and young adults, ranging in age from just a few days up to their 21st birthday. The program is committed to helping them cope with the traumas of abuse and neglect while working to minimize the impact of being separated from their family, home, and community.

The STAT Administrative and Operations Coordinator (also known as Facilities Coordinator) plays a vital role in maintaining and enhancing the facilities for the STAT program. This position assists with Environment of Care, Emergency Management, and Infection Prevention processes while providing key administrative support to the STAT Program Co-Director. You’ll ensure the safety, cleanliness, and presentation of the Assessment Center in partnership with Alameda County DCFS staff.

Additionally, you’ll collaborate with WCC’s Training Department and the STAT Management team to support all safety and facility-related trainings.

Administrative

• Collaborate with the Sr. Facilities Manager to design and implement STAT facilities and safety policies.
• Oversee and track the budget for STAT program supplies, including treatment supplies, food, and staff benefits.
• Manage inventory for the office and Assessment Center, ensuring timely ordering and billing for supplies.
• Coordinate with IT to maintain office equipment and serve as the point of contact for troubleshooting.
• Ensure the protection and security of files and records.
• Facilitate the transfer of files between the Assessment Center, WCC Fruitvale office, and Iron Mountain with the WCC Facilities Team.

Facilities

• Collaborate with the STAT Milieu team to ensure facility operations and safety compliance.
• Ensure Assessment Center meets Joint Commission Accreditation and Community Care Licensing standards.
• Adhere to STAT Accreditation Standards and CCL requirements.
• Work with Management Team to monitor building safety and security.
• Implement policies for facilities maintenance, Emergency Management, and Infection Prevention.
• Conduct safety trainings and quarterly drills to prepare staff for emergencies and maintain safety measures for equipment and materials.
• Coordinate with Public Health Nursing on medication storage and supplies.
• Attend quarterly health and safety meetings with Alameda County.
• Serve as the main contact for facilities and administration requests, coordinating maintenance via ASANA.
• Identify and resolve issues affecting the work environment, including supplies, furniture upkeep, and building code compliance.
• Comfortable with general maintenance and repairs; should have a good familiarity with tools and an ability to troubleshoot and resolve common issues.

Training

• Orient and train employees on office operations and procedures.
• Collaborate with WCC’s Training Department and STAT Management to support all safety and facility-related training.
• Provide on-the-job training as needed.

• BA/BS preferred
• 2-3 years office administration and facilities experience
• Detail-oriented and strong organizational skills
• A clean CA DMV driving record, current auto insurance, and access to a reliable vehicle are required.

• Strong interpersonal,…