Center Coordinator- Network; SFBN- Human Services Agency

Overview

Company Description

This is a Position-Based Test conducted in accordance with CSC Rule 111A. Learn more about the City’s hiring process here: (Use the "Apply for this Job" box below)./

• Application Opening – Thursday, January 22, 2026
• Final date to receive applications – The final day to apply is February 4, 2026
• Salary Range
  : $ - $ Yearly
• Recruitment : PBT-; RTF

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Becoming a City employee means being a part of a team that cares about making a difference. Your work will shape both the present and future of San Francisco. When you work for the City, you’re choosing a job with purpose.

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive -- no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.

Learn more about what this commitment looks like in action.

Under general direction, the 2917 Benefits Center Coordinator will be responsible for managing the lobby client flow and traffic at the 1235 Mission Street office, which houses Reception, the service center for SFBN (MC and CF) and CAAP, ADA Social Workers, and Workforce Development, all within the same lobby.

This role will also supervise the 2918 Social Workers and Lobby Greeters assigned to the lobby, with the goal of assisting clients in navigating the system, connecting them to the appropriate services promptly, minimizing client wait times, and improving internal collaboration between the various staff teams stationed in the lobby.

Additionally, this position will perform a variety of highly complex and responsible professional administrative duties, coordinating and collaborating with various teams and programs involved in the daily operations of the service center.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.