Dispatcher, Administrative​/Clerical

Job Summary

The Public Safety Dispatcher is responsible for the general operation of the UCSF Communication Center, including:

• Process telephone calls for 911 police, fire, medical and non-emergency services.
• Input information into a Computer Aided Dispatch (CAD) System.
• Input data into various Law Enforcement Telecommunications Systems and interpret the printout information.
• Operate a multi-channel radio system under emergency and non-emergency circumstances, adhering to FCC rules and regulations.
• Operate a hand‑held two‑way radio for communications.
• Maintain various logs and process various alarms.
• Perform other duties as assigned.

Compensation ranges vary; the offered salary will typically be 80% - 120% of the established mid‑point, depending on experience and current salary levels. A detailed range can be viewed using the UCSF Compensation Search (TCS Non‑Academic Titles Search).

• High School diploma or GED equivalent.
• Valid California Driver’s License.
• Successful completion of California Commission on Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic Course within one year of appointment.
• Passing score on POST Entry‑level Dispatcher Selection Test Battery prior to academy.
• Knowledge of Police Dispatching Procedures, including the operation of state‑of‑the‑art telephone and radio systems within one year of appointment.
• Must be able to work shifts on a rotational basis (days, swings and midnights); must be able to work on‑call assignments and/or overtime as required.
• Effective written and verbal communication skills.

• Knowledge of Information Technology, Personal Computers, and related Software Applications.
• Knowledge of Police Dispatching Procedures and the operation of state‑of‑the‑art telephone and radio systems.
• Knowledge of Computer Aided Dispatch (CAD) and Records Systems.

• California Commission on Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic Course Certificate, required within one year of appointment.
• Valid California Driver’s License.

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate‑level education in the life sciences and health professions, and excellence in patient care.

UCSF is a diverse community committed to professionalism, respect, integrity, diversity and excellence – the PRIDE values.

The University of California San Francisco is an Equal Opportunity / Affidavit Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

San Francisco, CA – Mission Bay Campus;
Fully On‑Site;
Variable shift; 100% full‑time position.