Property Management Administrative Assistant

Join to apply for the Property Management Administrative Assistant role at Tenderloin Housing Clinic

Join to apply for the Property Management Administrative Assistant role at Tenderloin Housing Clinic

• Provide organized and detailed administrative support to the Property Management and Facilities Departments, and occasionally to the Support Services Department.
• Process documents and requests submitted to the PM/Facilities departments by hotel-based staff
• Answer phones in a warm and helpful manner, and transfer calls on a multiple-line system.
• Greet tenants/clients, staff, and visitors warmly to the office, and set a hospitable tone in the reception area.
• Direct clients/tenants to appropriate staff members and services based on their individual circumstances and needs.
• Act as primary liaison between Property Management/Facilities Departments and other THC departments, as well as external agencies.
• Manage the 449 Turk Street Office, including orienting new staff to the office, coordinating interoffice correspondence, implementing office upgrades, monitoring janitorial staff and pest control treatments
• Ensure ample office supplies by completing frequent inventory checks and ordering office supplies in advance of their depletion.
• Keep the reception area and supply rooms organized.
• Assist with building system permits for hotels, including scheduling inspections, coordinating maintenance team and contractors, and maintaining proper documentation.
• Process some orders and supplies for ongoing maintenance of hotels and office sites.
• Assist with hotel visits and inspections as required
• Call medical providers to verify Reasonable Accommodation (RA) requests from tenants; communicate with tenants regarding their RA requests
• Communicate with and coordinate vendors and contractors.
• Assist staff with ad hoc research and projects.
• Create and edit documents, and assist with systematizing procedures.
• Provide support for meetings and trainings (prepare materials, take minutes, etc.).
• Assist in the coordination of THC housing waitlists.
• Photocopy, fax, file, and perform miscellaneous administrative tasks.
• Respond to all phone messages, tenant/client requests, staff requests, and emails as appropriate and in a timely manner.
• Maintain confidentiality of tenant/client records and concerns.
• Attend all meetings as scheduled and participate in meetings as requested.
• Drive company trucks to perform occasional errands within city.

• Provide organized and detailed administrative support to the Property Management and Facilities Departments, and occasionally to the Support Services Department.
• Process documents and requests submitted to the PM/Facilities departments by hotel-based staff
• Answer phones in a warm and helpful manner, and transfer calls on a multiple-line system.
• Greet tenants/clients, staff, and visitors warmly to the office, and set a hospitable tone in the reception area.
• Direct clients/tenants to appropriate staff members and services based on their individual circumstances and needs.
• Act as primary liaison between Property Management/Facilities Departments and other THC departments, as well as external agencies.
• Manage the 449 Turk Street Office, including orienting new staff to the office, coordinating interoffice correspondence, implementing office upgrades, monitoring janitorial staff and pest control treatments
• Ensure ample office supplies by completing frequent inventory checks and ordering office supplies in advance of their depletion.
• Keep the reception area and supply rooms organized.
• Assist with building system permits for hotels, including scheduling inspections, coordinating maintenance team and contractors, and maintaining proper documentation.
• Process some orders and supplies for ongoing maintenance of hotels and office sites.
• Assist with hotel visits and inspections as required
• Call medical providers to verify Reasonable Accommodation (RA) requests from tenants; communicate with tenants regarding their RA requests
• Communicate with and coordinate vendors and contractors.
• Assist staff with ad hoc research and projects.
• Create and edit documents, and assist with systematizing procedures.
• Provide support for meetings and trainings (prepare materials, take minutes, etc.).
• Assist in the coordination of THC housing waitlists.
• Photocopy, fax, file, and perform miscellaneous administrative tasks.
• Respond to all phone messages, tenant/client requests, staff requests, and emails as appropriate and in a timely manner.
• Maintain confidentiality of tenant/client records and concerns.
• Attend all meetings as scheduled and participate in meetings as requested.
• Drive company trucks to perform occasional errands within city.

• High School degree or equivalent required; BA/BS degree preferred.
• Must have a…