Appointments Coordinator

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are seeking an Appointments Coordinator to support our trucking, warehouse, and logistics operations. This role is responsible for accurate scheduling of pickup and delivery appointments, ensuring freight is fully prepared for load planning and execution.

You’ll play a critical role in keeping freight moving on time by coordinating with customers, warehouses, and internal operations teams.

• Schedule pickup and delivery appointments with shippers, consignees, and distribution centers.
• Manage dock appointments using customer portals and warehouse systems.
• Track appointment cut-offs and service requirements.
• Update appointment details in the TMS and communicate changes to operations.
• Reschedule appointments as needed due to delays or operational changes.

• Communicate shipment constraints and appointment details to Load Planners, Dispatch, and Warehouse teams.
• Flag high risk or time-sensitive loads.
• Support customer service and operations during service issues or peak volume periods.

• Strong attention to detail and data accuracy.
• Ability to manage multiple tasks in a fast-paced environment.
• Clear written and verbal communication skills.
• Comfortable working with deadlines and time-sensitive freight.
• Experience with TMS/WMS systems preferred.
• Proficiency in Microsoft Office (Excel, Outlook).

• 1–3 years in transportation, logistics, warehousing, or supply chain operations.
• Familiarity with dock scheduling, appointment-based DCs, or trucking operations.
• Understanding of equipment types and transit times.
• Entry‑level candidates with strong organizational skills and a desire to learn are encouraged to apply.

• Stable, growing logistics operation.
• Hands‑on role with real operational impact.
• Opportunity to grow into Load Planning, Dispatch, or Operations roles.
• Collaborative team environment.