Sr. Client Manager IAS, West

Sr. Client Manager, Employee Benefits – IAS, West

The Baldwin Group is an award‑winning, entrepreneur‑led insurance brokerage firm delivering expertly crafted Commercial Insurance, Risk Management, Employee Benefits, and other services. The company is known for a highly differentiated culture that clients view as an invaluable extension of their business.

The Sr. Client Manager assists in coordinating carrier relationships and leads the service team on large accounts. Responsibilities include developing placement/renewal strategies, coordinating service delivery, managing marketing activities for large accounts, preparing risk maps, completing special projects, improving business processes, and mentoring new colleagues.

• Assist in establishing and maintaining appropriate carrier relationships.
• Perform marketing activities for large accounts as assigned.
• Prepare risk maps or peer review risk maps for assigned accounts.
• Coordinate service delivery, including developing initial placement/renewal strategy.
• Complete special projects.
• Identify opportunities to improve the firm, business segment, and processes.
• Serve as a mentor to new colleagues when requested.

• Strong technical knowledge of general insurance market conditions and specific underwriting appetites.
• Ability to analyze complex risk exposures and develop appropriate recommendations.
• Excellent client service and problem‑solving skills.
• Intermediate to advanced proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and ability to learn additional software.

• Bachelor’s degree preferred; professional insurance designation preferred or in progress.
• Minimum five years’ experience and proficiency in account management.
• Maintain required licenses for states where the firm operates; willingness to obtain additional licenses within 90 days.
• Effective presentation skills in verbal and written communications.
• Alignment with the organization’s core values and culture.

• Fast‑paced, multi‑tasking environment.
• Some travel may be required.

This position description is intended to describe the level of work required and is not a contract. Responsibilities are outlined; additional duties may be assigned. All requirements may be subject to reasonable accommodation for medical or religious reasons.

The starting pay is $110,000–$115,000 annually, negotiable upon hire.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industry: Insurance

Equal Opportunity Employer. The Baldwin Group is an equal opportunity employer in accordance with federal, state, and local laws. All qualified applicants will receive consideration for employment.