Shuttle Driver - Commercial

Overview

Compensation Range: $18.50 - $21.50 Per Hour

About Us
One of the nation’s leading parking management experts, Ace Parking recognizes that people are what makes our company successful. With 72+ years in business, we earn “Every Thank You” by treating clients, partners, guests, and team members with respect and courtesy. As a large privately held management company, we have the experience, passion, and know‑how to withstand the test of time and to adopt new technologies.

As an airport shuttle driver, you will be responsible for transporting passengers to and from the airport in a safe and timely manner, ensuring the comfort and satisfaction of customers at the start or end of their travels. Our core values are accountability, communication, family, exceptional service, and profitability, and we expect Shuttle Drivers to embody these values in daily responsibilities.

• Pick up and drop off passengers at designated locations.
• Arrive at each pick-up location in a timely manner.
• Safely and responsibly operate shuttle vehicles following all traffic laws and company policies.
• Maintain accurate records of vehicle maintenance, fuel consumption, and daily activities.
• Ensure the safety of passengers and cargo at all times.
• Maintain a safe and clean shuttle by performing daily inspections and cleaning as needed.
• Assist passengers with luggage, boarding, and exiting the shuttle.
• Adhere to traffic and safety regulations while driving.
• Keep track of daily routes and schedules.

• Foster a sense of teamwork and camaraderie among fellow shuttle drivers and colleagues.
• Show respect and empathy towards all passengers.

• Provide excellent customer service by answering passenger questions and addressing concerns.
• Assist passengers with disabilities as needed; operate wheelchair lifts or assist passengers with mobility challenges.
• Attend and participate in training and development opportunities to improve driving and customer service skills.
• Assist passengers with boarding, unloading, and luggage handling, if applicable.
• Go above and beyond to exceed passenger expectations and ensure a positive experience.

• Effectively communicate with passengers, addressing needs and inquiries with courtesy and professionalism.
• Collaborate with dispatchers and team members to ensure smooth shuttle operations.
• Report incidents, accidents, or issues promptly to the appropriate authorities and supervisors.

• Troubleshoot vehicle issues during transit, including malfunctions or passenger disputes.
• Drive efficiently to conserve fuel and reduce costs.
• Monitor and manage passenger capacity to optimize profitability.
• Suggest cost-saving and revenue-generating ideas to improve profitability.
• Follow DOT policies and procedures.

Your Qualifications

• High school diploma or equivalent
• 2+ years of experience driving a commercial vehicle
• Clean driving record and adherence to safety regulations
• Excellent communication skills and a friendly, customer-oriented demeanor
• Ability to handle stressful situations calmly and professionally
• Strong sense of accountability and reliability
• Willingness to work a flexible schedule, including evenings, weekends, and holidays
• Valid commercial driver's license (CDL) with passenger endorsement
• Up-to-date medical certification

• $18.50 - $21.50 per hour
• $1,000 SIGNING BONUS
• Medical, dental, vision, life insurance coverage for full-time, eligible employees
• Flexible Spending Accounts for full-time, eligible employees
• 401k
• Vacation/Sick for full-time and part-time employees
• Holiday for full-time and part-time employees
• Discount programs

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Ace Parking will provide reasonable accommodation to applicants with disabilities. If reasonable accommodation is needed, please email:  describing the accommodation.