Customer Service Representative; Driver

Customer Service Representative (Driver)

Receive competitive pay of up to $21.00 hourly.

Hiring immediately—must possess a valid driver’s license and be available to work any day of the week.

All employees are eligible for weekly pay, free lunches, free uniforms, shoes, and enjoy a comprehensive benefits package after 30 days of employment, including 401k, Medical, Dental, Vision, Life, Disability insurance, and more.

• Set‑up flight operations.
• Read and understand flight diagrams and truck loading procedures.
• Load and unload trucks.
• Meet selected flights upon arrival to cater and approach aircraft.
• Supply flights as needed.
• Move vehicles.
• Inspect trucks and vehicles.
• Check flights upon departure for 100% accuracy.
• Interact with flight attendants and brief crews.
• Handle flight attendant complaints and concerns, resolving problems.
• Communicate any problems with flight to dispatch.
• Provide feedback to the operation to identify root causes.
• When needed “guide” flights in and out of aircraft.
• Perform housekeeping basic functions as per department requirement.
• Comply with all Customer Service SOPs.

• Must be able to work well with others under pressure.
• Must have a valid Driver’s License with a clean DMV record (5 years).
• Must obtain an SIDA badge and clear 10‑year background verification clearance to obtain a Customs Seal and Driver Seal.
• Must have experience driving large delivery trucks.
• Must possess basic math skills.
• Must apply safety standards.
• Must be flexible to work in a 24/7 environment, including nights, weekends and holidays.
• Must be able to lift, push, pull, move product, equipment and supplies up to fifty (50) pounds safely.
• Must regularly stand, bend, stoop, lift, walk on uneven surfaces and move intermittently during shifts.
• Must be able to work at heights.
• Be 18 years of age and eligible to work in the United States.
• Pass a background check and clear a drug screen.
• Ability to comprehend verbal & written specifications in English.
• Be a team player and work well with a diverse team from all over the world.

• Union position—must be willing to pay union dues after 60 days.
• Must be available to work a full‑time position, including weekends and holidays as needed.
• Must be able to complete the application/orientation process in English.
• Ability to lift 25+ pounds occasionally, 50+ pounds frequently and 10+ pounds consistently; bend, stoop, twist repeatedly and stand for 8–12 hours a day.
• Must be able to work in a 38‑degree cold room only when necessary.
• Must be able to work a flexible schedule; this is a 24‑hour operation, 7 days a week.