Software Engineer, Full Stack Developer

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

• Build high‑quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit Testing, etc.).

• Work with product owners to understand detailed requirements and own your code from design to delivery—covering implementation, test automation, and continuous improvement of high‑quality software.

• Design software that is intuitive, extensible, and customizable to meet customers’ unique needs.

• Collaborate in the design and development of new products and features while continuously enhancing our existing Security Operations product suite, including Security Incident Response and Vulnerability Management.

• Partner closely with cross‑functional teams to deliver fullstack solutions, balancing backend logic and performance with front‑end usability and design.

• Interface directly with customers along with PM to understand use cases, troubleshoot issues, and ensure that delivered solutions align with customer needs and expectations.

• Contribute to establishing strong engineering foundations for a growing team; as a founding team member, you will help shape the technical direction and culture.

• Work on projects requiring GCC (Government Community Cloud) access and handle U.S. soil cases, collaborating with primarily U.S.
  
  -based customers and stakeholders

• 4–5 years of experience as a Full‑stack Software Engineer with strong coding experience in Java (or a similar OO language) and JavaScript.

• Hands‑on expertise with modern front‑end frameworks such as Angular, React, or Vue.

• Solid understanding of data structures, algorithms, object‑oriented design, design patterns, and performance/scale considerations.

• Proven ability to build reusable components and scalable architectures for enterprise‑level applications.

• Working knowledge of software development tools such as IDEs, debuggers, build tools, source control, profilers, and Unix/system administration tools.

• Analytical mindset with excellent design and problem‑solving skills.

• Experience or strong interest in cybersecurity, particularly within Security Operations, Security Incident Response, or Vulnerability Management, is a significant plus.

• Demonstrated ability to leverage or critically assess AI integration into development workflows, automation, or problem‑solving processes.

• Excellent communication and collaboration skills to engage effectively with internal teams and external customers.

• A passion for clean, maintainable code and delivering customer‑centric engineering solutions.

• U.S. Citizenship required due to the nature of work involving GCC access and U.S.
  
  -based customer environments.

For positions in this location, we offer a base pay of $111,200 - $172,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required…