Neighborhood Housing Navigator - Care Link

Overview

795 S Boundary St, San Diego, CA 92113, USA

Posted Thursday, January 8, 2026 at 8:00 AM

Career Opportunities with Neighborhood House Association

About NHA:

The Neighborhood House Association is a non-profit organization. Head Start positions are funded in whole or in part by money provided through the State and Federal Government. Additionally, some Social Service Program positions may be funded in whole or in part through grant funds. Because positions and salaries may be funded through grants, and State and Federal funds ongoing employment will be contingent upon the continued receipt of these funds.

Our EEO Policy:

Neighborhood House Association is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.

Eligible employees receive the following benefits:

• 15 Holidays Days
• Paid Vacation and Sick Leave
• Tuition Reimbursement up $2,500
• 2 Personal Days
• Group Medical, Dental and Vision Insurance Agency-Paid Life Insurance and Long-Term Disability Insurance
• Live Well Program
• 4 Paid Days Annual Bereavement (Note Total of 5 days of bereavement leave per loss)
• Health and Dependent Care Flexible Spending Account (FSAs)
• Voluntary Benefits:
  Life and AD&D Accident, Short-Term Disability, and Critical Illness Insurance
• Free Employee Assistance Program (EAP)

Medical and dental benefits are provided to regular employees who work a minimum of 30 hours per week.

POSITION

PURPOSE:

Under the Program Manager supervision, the Neighborhood Housing Navigator provides housing services for adults on an outpatient basis and performs related work as required. Neighborhood Housing Navigators (NHN) are community-based case managers providing intensive case management support to community members through intensive coordination of health and health-related services via Enhanced Care Management (ECM). The NHN provides housing related community support to clients with identified housing needs through coordination with Neighborhood Housing Navigators and ECM services.

Main duties include conducting personal assessments, guiding individuals in developing housing care plans and goals, and connecting individuals to resources and support in the community, all with the goal of providing housing tenancy and sustaining services.

Examples of Essential Duties:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

• Serve as a community-based advocate and resource for health plan members, using knowledge of the community and resources available to engage and assist clients in managing needs.
• Engage clients with motivational interviewing and trauma-informed care practices to conduct initial intakes, confirm program eligibility, provide ongoing outreach, and set up meetings in the most easily accessible setting for members, such as in-person appointments at their homes, NHA offices or other community locations, telephonic and/or virtual settings.
• Contact eligible members to assist in development, implementation, evaluation, and revision of Assessments and individualized Care Plans and objectives, which may include accessing social services such as community-based resources for housing, food, employment, etc.
• Assist clients to develop, implement, evaluate, and revise housing case plan goals and objectives, which may include obtaining income and establishing supportive services that will help to assure housing stability, tenant screening, housing assessments and developing an individualized housing support plan which includes housing search assistance, support in completing applications, and obtaining required documentation.
• Identify, coordinate, and secure resources for subsidized rent and secure funding for security deposit, moving costs, adaptive aids, housing and modification, and other one-time expenses necessary to enable a person to establish basic housing, and arranging for and supporting move.
• Provide early identification and intervention for concerns that may jeopardize housing and provide education, training and coaching on maintaining housing, in addition to coordination with landlord to assist in resolving disputes, communicating, and advocating on behalf of tenants, and provide landlord education and engagement.
• Assist with annual recertification, independent living and life skills training, link clients with community resources, review, update and modify housing support and crisis plans, conduct health and safety visits, and provide independent living and life…