Case Management Associate

Join to apply for the Case Management Associate 1 role at Public Consulting Group.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S. — all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe.

PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit

Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.

• Program Consulting
• Finance Consulting and Billing Services
• Applied Technology
• Outsourcing and Operations
• Strategy
• Project and Grants Management
• Assessments and Feasibility Studies

Role: Case Management Associate 1 (ETA)

Compensation Range: $22.50 - $26.50 hourly. Benefits include medical and dental coverage, 401k, PTO, parental leave, and bereavement leave.

Work Requirements: Full-time, in-office (Monday-Friday). Residency in San Diego County is required.

• Design and develop participant plans, including work activities, educational, and training programs.
• Conduct assessments for barriers and skills.
• Determine eligibility and need for supportive services such as child care and transportation.
• Manage participant progress and update plans accordingly.
• Assist participants in developing vocational goals.
• Monitor and record monthly progress to ensure compliance and attendance.
• Notify human services specialists of non-compliance issues.
• Maintain case files and update systems regularly.
• Stay informed on program procedures and community resources.
• Maintain contact with clients and employment/educational organizations.
• Ensure performance metrics are met.

• Active listening and ability to relate to participants.
• Empathy and respect for cultural differences.
• Ability to learn new databases and systems.
• Excellent communication and customer service skills.
• Attention to detail and accuracy.
• Prioritization and deadline management.
• Confidentiality and professionalism.
• Ability to work independently on multiple projects.

• High School Diploma or equivalent; degree preferred.
• At least 2 years of relevant experience.

• Office environment with flexibility for different locations as needed.

Range: $43,900 - $65,200 annually.

PCG is an Equal Opportunity Employer committed to diversity and inclusion. Employment decisions are based on merit and qualifications without discrimination.

• Seniority Level: Entry level
• Employment Type:
  
  Full-time
• Industry: Professional Services