Rooted SD- Residential Support Specialist; Behavioral Health Tech

Rooted Life SD
- Residential Support Specialist (Behavioral Health Tech)

Join to apply for the Rooted Life SD
- Residential Support Specialist (Behavioral Health Tech) role at Pathway Talent Solutions Group
.

At Rooted Life, we believe healing doesn’t end when someone leaves the hospital. We provide a supportive, transitional environment where individuals recovering from medical or mental health crises can stabilize, heal, and build toward lasting independence. Our clients receive not only temporary recuperative care but also wraparound services that address the root causes of instability. We deliver trauma‑informed, whole‑person care that includes follow‑up medical attention, mental health support, substance use recovery, life skills development, and assistance securing IDs, benefits, and housing.

Our goal is simple yet powerful: to ensure every client leaves in a healthier, more stable condition than when they arrived, equipped to succeed long after discharge.

The Residential Support Specialist (RSS) plays a vital, hands‑on role in maintaining a clean, safe, and supportive living environment for individuals recovering from medical events while experiencing homelessness or housing instability. The RSS is responsible for ensuring the facility is orderly and well‑stocked, assisting with daily routines, responding to resident needs, and supporting a stable community setting.

• Maintain high standards of cleanliness and organization throughout the facility, including shared spaces, restrooms, and individual rooms.
• Conduct regular facility walkthroughs, report and resolve safety issues, and perform light maintenance or cleaning as needed.
• Assist with room readiness for move‑ins and clean/turn rooms following move‑outs.
• Deliver or assist with meal distribution and ensure that residents are fed according to dietary guidelines and schedule.
• Monitor supplies (e.g., food, hygiene products, cleaning supplies) and communicate restocking needs to the appropriate team members.
• Conduct and document scheduled bed checks, incident reports, and shift handoffs.
• Support clients with basic requests while maintaining healthy boundaries and house rules.
• Respond to resident concerns promptly and professionally, escalating issues when appropriate.
• Uphold safety protocols, enforce house rules consistently, and address minor disruptions or conflicts using de‑escalation techniques.
• Encourage participation in community activities or meetings when applicable.
• Foster a respectful, welcoming environment for all residents, staff, and visitors.
• Participate in team meetings and maintain ongoing communication with supervisors and peers.
• Take on additional responsibilities as needed to support the facility, residents, and program operations.

• Prior experience in residential, shelter, facilities, hospitality, or customer‑facing environments preferred.
• Strong organizational, communication, and interpersonal skills.
• Ability to work independently while maintaining strong collaboration with team members.
• Comfortable performing cleaning, light maintenance, and physically active tasks.
• Experience with vulnerable populations and trauma‑informed environments is a plus.
• Professional, grounded presence with the ability to respond calmly under pressure.
• Willingness to learn and receive feedback in a team environment.
• Bilingual (especially Spanish) is helpful but not required.

• Reliable and consistent with strong follow‑through.
• Approachable and firm when enforcing community standards.
• Observant and attentive to resident needs and facility issues.
• Committed to maintaining a safe, clean, and respectful space for all.
• Flexible, solutions‑oriented, and willing to step in wherever needed.

• 100% onsite position requiring physical activity such as walking, lifting, cleaning, and responding to resident needs.
• Schedule may include evening, weekend, or holiday shifts depending on coverage needs.
• Must be comfortable working in a dynamic, recovery‑oriented setting with high variability.

Full‑time.

$20.00 – $22.00 per hour.

• Dental insurance.
• Health insurance.
• Paid time off.

In person. National City, CA.

Associate.

Full‑time.

Sales and Management.

Human Resources Services.