Senior Field Service Technician

Compensation: $38-44/hour (Based on experience)

Location:

Service Center in Oceanside, CA + Field Work (Primarily Southern California)

Travel Required:

Yes — Local (San Diego to Los Angeles) and occasional travel in San Francisco area

We are seeking an experienced and reliable Field Technician to join our team. This hands-on role involves servicing laboratory equipment (centrifuges, PCRs, incubators, shakers, and other lab products) through testing, calibration, preventative maintenance, and repairs. You’ll be the face of our company at customer sites, ensuring equipment is functioning optimally and clients are satisfied.

• Perform testing, calibration, maintenance, and repairs on lab equipment
• Complete service reports and documentation accurately
• Communicate equipment issues promptly and thoroughly to management
• Schedule and conduct service appointments and follow-ups with customers
• During downtime, create and improve new processes and calibration procedures or perform other admin tasks

• Strong understanding of electrical components and wiring diagrams
• Ability to troubleshoot electrical failures (e.g., fans, motors, relays, sensors)
• Must have at least 3 years of experience as a Field Service Technician in the Medical Research Industry
• Experience with manufacturers a plus
• Great interpersonal skills
• Basic computer knowledge is required
• Must be presentable
• Knowledge in using hand tools and a multimeter
• Valid driver’s license and reliable personal vehicle with insurance
• Clean criminal record (background checks required by clients)
• Ability to pass drug screenings (random tests conducted by clients)
• Excellent punctuality and reliability — self-scheduling required for some jobs
• Work is split between our Oceanside service center and customer sites
• 90% of travel is local (San Diego to Los Angeles)
• Occasional travel

• Full-time position
• Hours vary based on scheduled services, typically within standard daytime hours
• Flexibility required to meet customer and company needs
• Hourly Rate: $38-44/hour
• Mileage Reimbursement: $0.65/mile for personal vehicle use
• 401K
• Annual bonuses based on performance
• Paid training
• Tools are provided

• Performance review at end of term
• Potential for 1-year renewal based on mutual agreement

We offer a dynamic work environment, the opportunity to travel, and the chance to work with cutting-edge lab equipment. If you're a dependable technician with a passion for problem-solving and customer service, we’d love to hear from you.