Field Service Technician - North Bay

Join to apply for the Field Service Technician - North Bay role at Quench USA, Inc.

Be among the first 25 applicants.

$27.43/hr - $29.10/hr

About Quench – Quench is a front‑line water solutions provider that delivers on‑demand filtered water systems to more than 120,000 customers across North America. The company offers bottle‑free coolers, ice machines, sparkling water dispensers and coffee brewers, with an emphasis on sustainability and health. Quench is owned by private‑equity backed Culligan and has more than 1,600 employees nationwide.

Position Overview – The Field Service Technician installs, maintains, and repairs the company’s filtered water equipment. The role is customer‑facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. Hands‑on training is provided.

• Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.
• Routine filter replacement, tank cleaning and sanitization, UV bulb changes, and line clearing.
• Inspect equipment for leaks, malfunctions, and safety concerns.
• Follow company and customer safety policies and site procedures.
• Maintain company vehicle per policy, including mileage and maintenance logs.
• Safely transport and operate equipment and tools.
• Document service work using a tablet or mobile device.
• Provide professional and timely customer service at each site visit.
• Maintain regular and reliable attendance.

• Mechanical aptitude with experience working with tools or repairing equipment.
• Driving experience and valid, active driver’s license.
• Proficient in using a GPS or map routing.
• Professional, service‑minded demeanor with strong customer service and communication skills.
• Basic computer skills to record service and communicate with team members.
• Ability to lift 70+ lbs, bend, squat, and climb ladders.
• High school diploma or equivalent; technical school training preferred.
• Ability to pass a pre‑employment background check and drug screen.
• At least 21 years of age (required to operate company vehicles).

• Competitive hourly rate with overtime potential.
• Medical, Dental, and Vision insurance starting Day 1.
• 401(k) match of 50% up to 6%.
• 10 paid holidays plus PTO.
• Company take‑home vehicle, gas card, and tools.
• Paid training and ongoing career development opportunities.

Beware of fake job offers falsely claiming affiliation with our company.

• We never request banking details or other personally identifiable information during interviews.
• Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.
• Official emails are from our domain. Approved emails will come from

Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at

We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws.

This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.