Field Technician

Overview

Smart Shield Systems is hiring a skilled Security Systems Technician to install, service, and troubleshoot residential and commercial security systems. The ideal candidate has hands-on experience with alarm systems and low voltage wiring, and takes pride in clean work and excellent customer service.

• Install, service, and troubleshoot alarm systems (panels, sensors, keypads, sirens, etc.).
• Install and configure video surveillance systems (indoor/outdoor cameras, video doorbells, mounts).
• Perform system takeovers, upgrades, and troubleshooting service calls.
• Run and terminate low voltage wiring when needed (attics, walls, crawlspaces).
• Install smart home devices and automation (locks, thermostats, lighting, etc.).
• Install and support access control equipment (smart locks, keypads, access schedules).
• Configure systems and assist with app setup and customer training.
• Communicate professionally with customers and internal office staff.
• Document work performed (equipment installed, job notes, issues, recommendations).
• Maintain jobsite cleanliness and professional standards.

• 2+ years of experience in security systems installation (alarms required).
• Low voltage wiring experience strongly preferred.
• Experience installing and servicing cameras (WiFi and/or PoE preferred).
• Troubleshooting skills and ability to work independently.
• Strong customer service and communication skills.
• Valid driver’s license and reliable transportation.
• Must have own hand tools (and be willing to use company equipment where provided).

• experience.
• Qolsys / DSC / Honeywell/Resideo / 2
  
  GIG experience.
• Access control experience (strikes, mags, REX, door contacts).
• Networking basics (router troubleshooting, signal testing, cable termination).