Service Maintenance Technician -Machinery

Service Maintenance Technician

We Build Better Communities

Be Part of the Hawthorne Difference!

Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

Job Title: Service Maintenance Technician

Reports To: Service Supervisor

FLSA Status: Non-Exempt

Division: HMC

Position Summary:

The Service Maintenance Technician performs small mechanical and preventative maintenance repairs under close supervision of the Service Manager along with fellow experienced technicians. All the necessary tooling for this position will be supplied along with the opportunity for training and growth.

Essential Functions:

• Cleans equipment by operating wash rack steam cleaner and high pressure washer.
• Maintains a safe and clean work environment by complying with procedures, rules and regulations.
• Ensures proper operation of equipment by completing maintenance services and minor repairs; following manufacturer’s instructions.
• Determines condition of equipment by inspecting equipment before and after use; reporting requirements.
• Performs regular service and preventive maintenance tasks on equipment to keep it in safe, dependable operating condition ensuring proper operations and the removal of parts and attachments.
• Develops and maintains positive relationships with customers to increase overall customer satisfaction.
• Completes reports as requested by entering required information.
• Continually updates product knowledge needed to work on new models.
• Contributes to a team effort by accomplishing duties assigned.
• Maintains a safe and clean work environment by complying with procedures, rules, and regulations.
• Maintains shop tools, equipment, and work areas.
• Other duties as assigned by Lead or Supervisor.

Education, Experience, and

Skills Required:

• Must have a high school diploma or GED equivalent.
• Zero to two (0‑2) years minimum experience with heavy equipment/diesel experience.
• Certification or degree from accredited trade program strongly preferred.
• Experience using electronic devices such as laptop, tablets, smart phones, and cell phone applications.
• Must have a valid California Class C driver’s license and a clean driving record.
• Must be a good communicator and have good customer service skills.
• Must read, write and speak English fluently.

Physical Demands:

Walking and moving about on foot often through uneven terrain.

Hands/arms operating equipment, hand and power tools.

Lifting:
Up to 50 lbs. daily, frequent exertion. Raises or lowers miscellaneous equipment parts and tools.

Handling:
Works with hands.

Reaching:
Extends hands and arms in any direction.

Standing:
Remains in standing position if required for certain repair or maintenance work.

Climbing:
In and out of equipment.

Vision:
Reads work tickets, parts and service books and operates heavy equipment.

Talking:
Communicates via telecommunications, in writing, and in person.

Sitting:
Sits in equipment and in vehicles.

Stooping:
Bends body downward and forward by bending at knees or waist.

Hearing:
Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication via telecommunications and in person.

Laying:
Lies in prone…