Group Sales Manager

Description

If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience – Sheraton San Diego Resort is a fit for you! Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay, and our associates love to work!

The Sheraton San Diego Resort is a waterfront destination with breathtaking views of downtown San Diego and the San Diego Bay. We recently completed a $115M renovation complete with 1,065 coastal guest rooms, 130k square ft of meeting space, 5 newly reimagined food & beverage outlets and so much more! We offer competitive pay and a complete benefits package including health, dental, vision and life insurance, paid time off, 401K retirement plan, employee travel discount program, and complimentary parking.

Summary of Job Description

The Group Sales Manager will be responsible for soliciting, maintaining, and overseeing all sales-related activities in the designated sales market. Selling and marketing the repositioning of the $100M resort transition should filter through every aspect of this critical sales role. Focus on building long‑term relationships with sales businesses in their assigned market sources to meet and/or exceed the hotel’s revenue goals and maximum potential.

The salary range for this position is $75,000 - $90,000 per year, based on experience.

Work Hours

• Will be required to work flexible scheduled shifts based on business needs.
• Scheduling includes holidays, nights, overnights, and weekends depending on hotel events and functions.

Job Requirements

• Understand the mission, vision, and goals of the hotel.
• Must possess excellent communication, follow‑up, and organizational skills.
• Must be proactive and have a creative, positive, and focused mentality.
• Maintaining confidentiality and sensitive information is a priority.
• Strong computer skills and proficiency in Microsoft Office.
• Strong leadership skills and the ability to apply them in a dynamic environment.
• Establish goals and objectives for the department.
• Well organized, focused, and complete all work assigned.
• Work cohesively with co‑workers and all departments as part of a team.
• Build morale and promote positive employee engagement.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Ability to read, comprehend, and write instructions, correspondence, reports, and memos.
• Ability to communicate verbally and electronically with guests, management, co‑workers, members, and marina tenants.
• Ability to effectively present information to associates, management, guests, members, marina tenants, and the public in one‑on‑one and group situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to understand guest service needs.
• Ability to stand and walk for long periods of time.
• Ability to push, pull and lift up to 30lbs regularly.

The Group Sales Manager will be responsible for soliciting, maintaining, and overseeing all sales‑related activities in the designated sales market. Selling and marketing the repositioning of the $100M resort transition should filter through every aspect of this critical sales role. Focus on building long‑term relationships with sales businesses in their assigned market sources to meet and/or exceed the hotel’s revenue goals and maximum potential.

• Exceed established monthly, quarterly, and annual targeted sales goals and profit margins.
• Maintain an active list of accounts to ensure continuous relationship development.
• Maintain knowledge of the industry and trends in the market, particularly amongst competitor sets.
• Pulls through business and achieves revenue goals for all opportunities booking through the Marriott Sales Office.
• Partners with the Marriott Sales Office to book group events within the group booking parameters.
• Up‑sells products and services, with the ability to bring the sale to closure.
• Assists with selling, implementation, and follow‑through of group sales promotions.
• Coordinates and plans all Familiarization Tours (FAM) and in‑market customer events.
• Provides accurate, complete, and effective turnover to Event…