Group Sales Manager

Sheraton San Diego Resort provided pay range

This range is provided by Sheraton San Diego Resort. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$75,000.00/yr - $90,000.00/yr

Annual Bonus

About the Company

The Sheraton San Diego Resort is a waterfront destination with breathtaking views of downtown and the San Diego Bay. We recently completed a $115M renovation complete with 1,065 coastal guest rooms, 130k square ft. of meeting space, 5 newly reimagined food & beverage outlets and so much more! We offer competitive pay and a complete benefits package including health, dental, vision and life insurance, paid time off, 401K retirement plan, Marriott employee travel discount program and complimentary parking!

About the Role

The Group Sales Manager will be responsible for soliciting, maintaining, and overseeing all sales-related activities in the designated sales market. Selling and marketing the repositioning of the $100M resort transformation should filter through every aspect of this critical sales role. Focus on building long-term relationships with sales businesses in their assigned market sources to meet and/or exceed the hotel’s revenue goals and maximum potential.

Salary Range: $80K-$90K annualized. This position is bonus eligible.

Responsibilities

• Exceed established monthly, quarterly, and annual targeted sales goals and profit margins.
• Maintain an active list of accounts to ensure continuous relationship development.
• Maintain knowledge of the industry and trends in the market, particularly amongst competitor sets.
• Pulls through business and achieves revenue goals for all opportunities booking through the Marriott Sales Office.
• Partners with the Marriott Sales Office to book group events within the group booking parameters.
• Up-sells products and services, with the ability to bring the sale to closure.
• Assists with selling, implementation, and follow-through of group sales promotions.
• Coordinates and plans all Familiarization Tours (FAM) and in-market customer events.
• Provides accurate, complete, and effective turnover to Event Management.
• Coordinates and executes all site inspections/visits at the property for out-of-market and non-deployed accounts.
• Coordinates site visits and partners when appropriate for in-market sales managers.
• Gathers all important customer data from the account/selling manager to plan appropriately (e.g. customer goals, specific needs, key account info, etc.).
• Track bookings and leads generated from site visits.
• Verifies that the business is turned over properly and promptly for quality service delivery.
• Works collaboratively with off-property sales channels (e.g. Sales Office, Area Sales, and Enterprise Sales Team (EST) to verify that the property needs are being achieved and the sales efforts are complementary, not duplicative.
• Establishes new client relationships and maintains existing relationships to maximize revenue.
• Actively solicits new business opportunities by prospecting new customers (including groups, travel managers, travel agents, and consumers).
• Seeks methods to penetrate key business activities within the marketplace and finds profitable ways to bring this business to the hotel.
• Actively participates in industry-related organizations. Attends trade shows, community events, and industry meetings to develop business.
• Respond promptly to incoming group sales opportunities that are within pre-defined parameters.
• Work collaboratively with other sales channels (e.g. on-property resources) to ensure sales efforts are coordinated, complementary, and not duplicative.
• Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, etc., and how to sell against them.
• Ensure business booked is within hotel parameters.
• Capture and close the best opportunities for the property based on market conditions and the property's needs.
• Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).
• Transfer accurate, complete, and…