Inside Sales Representative

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3 days ago Be among the first 25 applicants

This range is provided by MSI. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$22.00/hr - $24.00/hr

Summary
:
As an inside sales associate actively reaching out to contractors, builders, and developers to promote our products and services. You will engage in outbound calls, build relationships, and encourage potential clients to visit the branch for consultations and to explore our product offerings. Your efforts will focus on acquiring new accounts and expanding our market presence. The primary responsibility is to seek out and capture new market share.

Work Hours
:
Monday to Friday from 08:00 AM to 05:00 PM, 2 Saturday(s) a month from 09:00 AM to 01:00 PM

Seniority Level
:
Associate

Employment Type
:
Full-time

Compensation
:
This hourly, non-exempt position pays from $22 to $24 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $55,000 and $65,000 annually, or more, depending on experience, overtime hours, and bonuses.

• Deliver an exceptional showroom experience by engaging with customers, offering design inspiration, and addressing inquiries via email, phone, or in person.
• Qualify walk‑in customers to understand their project scope and recommend MSI materials to meet their full project needs.
• Acquire new contractors/clients for MSI.
• Maintain client relationships through follow‑ups and outstanding customer service.
• Actively follow up with trade customers to explore opportunities and close sales by addressing outstanding quotes and providing excellent service.
• Gain comprehensive knowledge of MSI products within the showroom.
• Ensure the showroom and displays are kept in top condition, products are updated, and marketing materials are readily available for customers.
• Perform additional duties as assigned.

• Previous retail sales experience in the industry is required.
• Ability to offer solutions that meet customer needs.
• Strong customer service skills.
• Quick learner with the ability to understand MSI products.
• Excellent oral and written communication skills in English.
• Strong organizational skills.
• Experience using PCs and navigating multi‑window environments.
• Availability to work on Saturdays.
• High School Diploma required.
• 2 years of related industry experience preferred.
• Knowledge of tile/stone is a plus.
• Ability to work independently or as part of a team.
• Problem‑solving skills.
• Resilience in handling customer rejections.
• Bilingual abilities are a plus.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk.
• The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company‑paid Short Term and Long Term disability
• Company‑paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company‑sponsored 1‑on‑1 tutoring for children/dependents of MSI employees in grades k‑12, including free tutoring for SAT and ACT tests

Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state‑of‑the‑art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz,…