Retail Team Sales Leader

Join to apply for the Retail Sales Supervisor role at Nestlé Nespresso SA

At Nespresso, we place people and specialty coffee at the heart of what we do. As a certified B Corporation, we are committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other.

• Competitive pay – Plus quarterly bonus for achieving team sales and service goals.
• Growth and Development – Build a career that aligns with who you are, supported in personal development and empowered to take ownership of your journey.
• Caring Culture – Work in a supportive, collaborative team environment that inspires you to be, feel, and do your best.
• Purposeful work – As a B Corp we view coffee as a force for good, making a positive impact for humans and our planet.

Nespresso offers retail employees performance-based incentives and a total rewards package, including a free Nespresso machine, coffee product allowance, 401k with company match, educational reimbursement, health and wellness programs, DE&I resource groups, commuter benefits, pet adoption reimbursement, and employee recognition program. (Incentives and/or benefit packages may vary depending on the position.)

• Drive Results:
  Function as manager on duty, driving sales by maximizing store productivity and building customer relationships through exceptional experiences in a fast‑paced environment. Assist the ASM and SM in leveraging reporting and sales trends to help the store achieve key goals in sales, customer acquisition and service.
• Customer/Hospitality Driven:
  Cultivate personalized coffee experiences by using storytelling to share knowledge of our coffee and sustainability practices to build customer relationships.
• Inspiring People Leadership:
  Act to influence and inspire a team to drive sales and service performance through coaching and training.
• Excellence in Operational Execution:
  Ensure store standards are maintained; cleanliness, visual merchandising, and operational tasks (inventory, cash processes) and create a safe, healthy environment for employees and customers.
• Collaborative Team Player:
  Actively seek and provide feedback, build strong relationships, thrive in a collaborative team setting, and champion innovative ideas.

• You have 2+ years experience in driving sales and leading a team in a high‑volume retail environment.
• You have patience for day‑to‑day challenges and are resourceful in troubleshooting on the spot.
• You have effective communication, time management and analytical skills.
• You are punctual and available to work open and closing shifts, weekends and holidays.

This position is not eligible for Visa Sponsorship.

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All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require special accommodations in order to participate fully in our recruitment experience.

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