Boutique Manager; Fashion Valley Bloomingdales

Overview

Messika Paris is a luxury high jewelry Maison, designed by Valerie Messika, daughter of the renowned diamond trade dealer, Andre Messika. Since 2005, Messika has been a growing leader in jewelry with over 500 Points of Sale worldwide across 90 countries. The Sales Associate role is to embody Valerie Messika’s passion and creativity for diamonds and jewelry design. The Sales Associate must be skilled at developing and nurturing client relationships, while identifying opportunities to expand upon the client’s personal collection of fine and high-end jewelry.

The Boutique Manager is to embody the Messika passion and creativity for diamonds and jewelry design. The Boutique Manager must be skilled at managing and overseeing all elements of the boutique.

This position will be based in our Bloomingdales Fashion Valley Location

• Drive boutique and concession sales to consistently achieve or exceed sales targets and KPI’s set by Management team.
• Recruit and lead members of the boutique and concession team to be goal oriented and focused - maximizing sellout opportunities.
• Develop and execute the boutique client development vision via Action Plans
• Master a strong knowledge of the boutique and concession business and assess local market opportunities to implement proactive and effective sales strategies
• Partner with Management to develop effective client strategies to ensure the development of genuine client relationships, resulting in increased business opportunities
• Strategize and develop networking activities for the boutique and concession team
• Develop and execute strategic events to enhance the client experience in and out of the boutique - Support and Reinforce Sales and Product training for all associates daily to ensure the team is current on all Messika product knowledge, ensuring the staff is equipped to achieve the boutique targets
• Manage the boutique’s and concession staff schedule and all sales associates to ensure adequate coverage, while maintaining payroll expenses
• Support and Implement retail programs and ensure sales associates maintain a book of business retained electronically in the boutique’s Retail System
• Supervise the Aesthetics of the boutique by adhering to the Visual Merchandising guidelines

• Coordinate Events – work with the communications team to set an annual plan for retail events to establish brand awareness within the local community
• Create Operational Systems and procedures for a successful organization
• Train staff to ensure that you have a “second in command” when you are not physically inside the boutique (overlap schedules to have assistant manager or second on staff)
• Effective Management of staff, product, budgets, and supplies
• Manage staff and all aspects of the boutique in full compliance with all written policies and procedures as included in the Employee Handbook
• Manage inventory, including being responsible for entry into Messika’s electronic systems
• Supervise routine Cycle Stock counts
• Manage Payroll
• Conduct Monthly and Annual employee evaluations
• Manage budgets for events and supplies
• Execute all supplies and purchases for the boutique in consultation with Messika USA
• Ensure security of assets and staff of the store through attentiveness to all procedures related to store security as described in the Employee Handbook.

• Visual
• Ensures that the Boutique windows are always in good order and prepares product display strictly complying with the Company guidelines.
• Ensure the boutique image and product care are in-line with corporate standards and that the Staff is made to feel responsible as well to maintain these standards.

• Stockroom
• Monitors stock levels, making sure that they are in line with the boutique’s sales potential and accordingly provide feedback to the Director of Sales
• Optimize stockroom management to ensure the boutique stock is stored as efficiently as possible to ease product requests.
• Take all measures to guarantee the care of all valuable products and materials in the boutique.
• Supervise, control, and manage all the activities for year-end, sector and rotation stock taken by product category.

• At least 5 years proven previous retail…