Cashier, Restaurant​/Food Service

JOB SUMMARY

The cashier is responsible for taking orders, processing cash and credit card transactions, and serving ordered food and drink to guests in a professional manner. The position is also responsible for maintaining a clean and organized Restaurant and performing all other duties assigned by the management team members.

• Meet all performance expectations and comply with all Company policies as set forth in the Employee Handbook including, but not limited to, all performance, attendance and conduct requirements
• Provide exemplary customer service in a professional manner
• Enter orders accurately and promptly in the Toast POS system
• Process cash and credit card transactions
• Following proper cash handling procedures
• Accurately quote wait times to customers for their orders
• Provide necessary cups for NA beverages as well as wine or beer upon order
• Serve ordered food and drink items
• Assist with packing up to go orders and handing them to customers
• Perform instructed side work
• Restock all to-go products at the end of each shift
• Serve beer and alcohol in compliance of all ABC laws and policies – only if cashier is 18 years or older
• Ensure proper set up and break down of stations before and after operating hours
• Maximize all marketing of Restaurant, including social media
• Complete any and all assigned cleaning duties, including stocking, organization, bussing tables and taking out the trash
• Attend all departmental and service training seminars as requested or assigned
• Any additional responsibilities as directed by the General Manager

• Ability to read, write and speak the English language to interact with customers, the public and employees
• Good verbal communication skills
• Ability to work under pressure and professionally deal with stressful situations during busy periods in a loud, busy and crowded environment
• Good interpersonal skills to provide overall customer satisfaction
• Must have extensive knowledge of food and beverage etiquette, customer relations and service standards
• Knowledge of proper food handling requirements
• Basic mathematical skills
• Knowledge of daily maintenance and cleaning of Restaurant
• Knowledge and proficiency with Toast POS system and cash handling reports
• Must have knowledge of all required legal documents, i.e., A.B.C., Health Department, Police, City, Etc.

Education
High School Diploma or GED equivalent preferred

Experience

Minimum of two years’ experience in a fast-paced restaurant/bar

Must be at least 21 to meet minimum age requirement of the State of California to serve alcoholic beverages

Food Handlers Card

ABC Service Certification

CPR certification and/or First Aid training preferred

All employees must wear the proper uniform and maintain a neat, clean and well-groomed appearance in accordance with the Company’s grooming standards. This policy is implemented in compliance with the Company’s obligations related to accommodating religious beliefs and practices, medical conditions and disabilities.

• Must be able to work in an environment with constantly elevated temperatures
• Must be able to work and move quickly in a tight-space environment in a safe manner without disrupting other employees
• Must be able to lift at least 25 lbs.

$17.75/HR + TIPS

Applicants with additional language skills preferred