Part Time - Campus Concessions Food Service Associate

Overview

Job Description:

Provides responsive and high quality customer services to promote positive impressions to customers. Works efficiently as a team member, taking initiative to perform tasks, resolve problems and ensure successful outcomes.

Job Description:

Provides responsive and high quality customer services to promote positive impressions to customers. Works efficiently as a team member, taking initiative to perform tasks, resolve problems and ensure successful outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON

LOCATION:

NOTE:

The duties listed below are examples of the variety and general nature of those performed by employees in this job description. The list is descriptive only and should not be used for any other purpose. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list and additional duties may be assigned based on business needs.

The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Takes customer orders and serves food.
• May prepare, cook, or assemble food items, such as sandwiches and salads, and wrap or place orders in containers for carry-out.
• Frequently serves alcohol to include beer, wine and spirits.
• Processes cash, credit card, and meal card transactions.
• Assists with stocking/restocking of inventory and replenishment of food items, utensils, napkins, etc.
• Maintains clean work areas and tools/equipment.
• Provides quality customer service while ensuring compliance with policies and standards.
• Uses interpersonal skills to build customer confidence.
• Maintains positive working relationships with customers and peers.
• Observes all safety and Company rules and regulations in the performance of duties.
• Ability to work various shifts, days, nights, weekends, and holidays.
• Assist other departments as needed.
• Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.
• Other duties as assigned.

MINIMUM EDUCATION, TRAINING AND EXPERIENCE

REQUIRED:

The minimum requirement for applicants is a High School Diploma or General Education Development (GED) degree is required. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted. Strong communication and interpersonal skills are required.

Food Handler’s certificate from the County of San Diego is preferred.

For alcohol service purposes, 21 years or older is preferred and able to obtain Responsible Beverage Service (RBS) certification.

Must be able to read, write and understand English. Requires the ability to follow verbal and written instructions, guidelines and objectives.

Requires the ability to effectively communicate with customers and employees using good voice quality that is conversational and professional.

Basic math skills with the ability to count in ascending or descending order. Must be able to add, subtract, multiply and divide.

Requires the ability to apply common-sense understanding to carry out general written or oral instruction.

Requires the ability to use a variety of equipment and utensils.

Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds. Physical appearance presented to the public and internal employees must be professional.

Must be able to operate cash registers. While performing the duties of this job, the employee is frequently required to stand for prolonged hours and handle objects. Employee is occasionally required to stand, walk/move. Routinely lifts, carries, and moves materials weighing over 50 pounds, though adequate tools and assistance will be provided, when possible.