Residential Assistant Property Manager

We are seeking an enthusiastic Residential Assistant Property Manager to help manage and oversee a portfolio of residential properties throughout San Diego.

Position Summary

Under the direction and management of the Senior Property Manager, the Assistant Property Manager is responsible for the day-to-day administration and implementation of those policies, procedures and programs that will ensure well managed and well-maintained properties.

Responsibilities

• Assists with overseeing and coordinating property management, maintenance, and construction activities associated with residential tenants.
• Interacts with tenants in person by visiting properties, automobile travel is required
• Responsible for the prompt and positive response to requests from tenants, constantly assess tenant needs and assure problems are being solved promptly, to the mutual benefit of the tenant and properties, including preparing, dispatching and tracking tenant work orders.
• May be engaged in the selection of contract services, vendor negotiations for service agreements and day-to-day monitoring of vendor performance to assure full compliance with standards established within the respective service agreements, including Certificates of Insurance.
• Assist the Senior Property Manager in preparing budgets, annual operating expense reconciliations, timelines and business plans to meet property management requirements.
• Assist in the accounting process which may include, but is not limited to, completing property management / accounting forms as required, coding invoices, reviewing Accounts Receivable reports, and assisting in the collection of rents.
• Perform daily and monthly property inspections at the direction and guidance of the Senior Property Managers.
• Involved in the administration of all tenant leases to assure full compliance with lease provisions, including Certificates of Insurance.
• Answers telephone, screens calls, transfer callers to voice mail, or take messages to facilitate communications and contacts.
• Participate in various meetings and training activities as designated by the Senior Property Manager or higher-level management.
• Other duties as assigned including special projects as requested by management.

Qualifications

• Experience in and working knowledge of business/office administration
• Ability to handle general administration of the property in the absence of the Senior Property Managers, or when otherwise called upon
• Strong written and verbal skills, with the ability to produce communications and other materials that are effective and of a professional nature
• Computer proficiency with strong knowledge of Outlook, Word, Excel, and the ability to learn new business specific software programs as needed;
  Timberline experience a plus
• Self-starter with strong organizational and problem-solving skills
• Must be able to work in a fast-paced, team-oriented environment with multiple deadlines, and adapt readily to changing priorities
• Capable of delivering superior customer service to tenants and clients
• Ability to maintain an approachable, friendly demeanor when working with competing priorities and demands
• Must be able to develop effective working relationships with co-workers, vendors, contractors, and tenants

Education and Experience Requirements

• Bachelor’s Degree or equivalent work experience
• 3 years of experience in residential property management

Work Environment and Physical Demands

Active working role: standing, walking property, some sitting, administrative desk duties, and supply maintenance which will require the ability to lift files and supplies, open cabinets, bend, crouch, stand, and walk

Eligibility Requirements

• Must have California Real Estate License
• Must be able to pass a background screening
• Must have unrestricted work authorization to legally work in the United States
• Must have valid driver’s license and good driving record
• Must have vehicle to perform the duties of this position