QA Manager

Quality Assurance Manager

As a Quality Assurance Manager
, you’ll support the Revelyst Golf Technology team by leading hardware, software, and supplier QA activities to ensure that all Foresight Sports products meet and exceed quality, reliability, and performance standards. This position reports to QA Supervisor.

• Design & oversee QA processes:
  Develop testing protocols for hardware, software, and incoming supplies to uphold quality expectations.
• Define standards for new products:
  Collaborate with management, engineering, and production teams to set quality and reliability benchmarks.
• Manage QA teams:
  Guide and train staff on documentation, inspection procedures, and quality control practices.
• Issue tracking & escalation:
  Analyze frequent issues reported by support or customers, elevate them to engineering, and ensure proper backlog prioritization.
• Support cross‑functional collaboration:
  Serve as the liaison between engineering and technical support for diagnosing complex hardware or software issues.
• Monitor quality metrics:
  Track KPIs—warranty/RMA return rates and customer support tickets—and communicate insights.
• Manage inventory inspection:
  Control WIP inventory types during quality inspections, ensuring proper ESD (electrostatic discharge) protocols.
• Maintain MSP & SOPs:
  Coordinate across departments to ensure smooth operations via quality management frameworks and standard operating procedures.
• Lead root cause analysis:
  Mentor the team in failure analysis and corrective action planning.
• Oversee budgeting:
  Prepare and manage the QA budget, monitor performance, and initiate adjustments as needed.
• Champion continuous improvement:
  Establish QA best practices, oversee operations, and promote process optimization.
• Participate in decisions:
  Engage in MRB (Material Review Board) and ECO/CCB (Engineering Change Control Board) discussions.

• Education:
  
  Bachelor’s degree (field not specified but typically engineering or related).
• Experience:
  
  At least 10 years in quality assurance or business management.
• Technical proficiency:
  Skilled with ERP systems, MS Office; background with Foresight Sports products, golf equipment tech is a plus.
• Core competencies:
• Strong organizational, communication, and time‑management skills.
• Detail‑oriented, dependable, solution‑driven.
• Excellent written/oral communication.
• Soft skills:
  
  Motivated, positive, adaptable—able to juggle priorities and meet deadlines under pressure.
• Compliance:
  Adherence to company safety standards and values.

Annual Salary: $ – $ (actual salary based on experience, location, education, and skillset).

We offer a highly competitive salary, comprehensive benefits including medical, dental, vision, disability and life insurance, 401(k), PTO, paid holidays, gear discounts, and opportunities to add value to an exciting mission.

Tijuana, Baja California, Mexico

Seniority level:
Mid‑Senior level

Employment type:

Full‑time
Job function:
Quality Assurance
Industries:
Sporting Goods Manufacturing

Minorities/Females/Protected Veteran/Disabled