Affordable Housing Manager

Overview

With over 30 years of experience in the acquisition, development, rehabilitation, and management of apartment communities across the Western United States, MG Properties is a trusted partner in the property management industry. At MG Properties, we focus on enriching lives – physically in our community buildings, philanthropically through giving back to our local communities, and through development and growth of our employees.

Affordable Housing

• Manager, supervise and train on-site associates to ensure proper procedures are followed in all waiting lists, application, income calculation, qualification, move-in, annual recertification for all income restricted apartment homes.
• Establish and maintain formalized Affordable programs and procedures applicable to federal, state and local regulations.
• Keep current on all changes in affordable housing regulations and distribute this information to Property Management associates
• Oversee all aspects of the file review process for calculation accuracy and verification compliance.
• Implement affordable housing file audit procedures throughout the portfolio to ensure compliance with tax exempt bond, tax credit and other affordable housing programs
• Prepare, roll out and maintain formalized policies and procedures relating to all aspects of the affordable housing programs.
• Ensure appropriate affordable housing training is provided to all applicable on-site associates on a regular basis.
• Interact with residents in a courteous and professional manner- approve files as needed
• Assess and make recommendations to the Director of Procedures and Compliance regarding action plans for non-compliant communities and management training needs.
• Complete annual and interim recertifications; complete audit unit inspections; ensure compliance with tenant selection plan
• Complete monthly billing; maintain an accurate and compliant wait list

Compliance

• Coordinate and manage the executive level relationship with designated third parties for the submission, tracking and reporting of applicable energy and water use benchmarking required by lenders.
• Lead the relationship with Bright Power or other service providers submitting energy and water use benchmarking (BPS – Building Performance Standards) compliance reporting to loan servicers as required.
• Maintain and update lists of property loans that require benchmarking reporting, the type of reporting required and the dates due.
• Troubleshoot data availability, utility account access, and letters of authorization may be needed to submit complete benchmarking reporting.
• Usage variance analysis (Conservice and Bright Power identified) and tactical solutions follow up to save properties on large, aberrant utility costs
• Utility rate structure analysis and verification with Bright Power for current property in the portfolio and shortly after each acquisition
• Support ops teams with sustainability reporting demands from business partners
• Manage MG’s Energy Star Portfolio Manager account (produces the reports submitted to lender and governments)
• Use Energy Score Cards (the Bright Power SAAS) to identify utility cost risk and opportunity in the portfolio in service to the regional managers and operations VPs
• Manage utility financial analysis and account transfers in coordination with Conservice for acquisitions and dispositions (apparently a lot of issues with this recently)
• Manage acquisition and portfolio property environmental remediation regulatory compliance and O&M monitoring on impacted properties
• Support Construction Management and Asset Management with identification of any incentive programs to fund required or opportunistic retrofits
• Support Risk Management on portfolio and property specific pollution/environmental insurance and policies.

Resident Relations

• Maintain positive customer service attitude.
• Periodic inspection with residents of move-in/move-outs.
• Initiate and implement procedures to improve resident communications, such as complaints, service requests, etc.

• College degree preferred and a minimum 5 years’ experience as a property manager
• 2 years’ experience with Affordable Housing…