Lead, Division Care Operations; Confidential Administrative Support II

Lead, Division Care Operations (Confidential Administrative Support II)

Apply now Job no: 553947
Work type: Staff
Location: San Diego
Categories: Confidential, Administrative, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Position Summary

San Diego State University is seeking a strategic and collaborative Lead, Division Care Operations to oversee financial management, operational support, and team leadership within the Business and Financial Affairs (BFA) Division Care unit. This role ensures accurate financial planning, cross-departmental coordination, and high-functioning team performance aligned with university policies and goals.

Key Responsibilities

• Assist with strategic planning and budgeting in alignment with departmental, divisional, and university objectives.
• Analyze financial data, prepare budget plans, and oversee year-end financial processes to ensure accuracy and compliance.
• Review and interpret financial statements, internal controls, and reports related to construction projects and BFA department operations.
• Ensure timely reporting, identify areas of concern, and recommend improvements to enhance resource use and fiscal accountability.
• Division Care Operations
• Oversee day-to-day operations of the Division Care unit, including facilitating finance, procure-to-pay, position management, and other administrative transactions.
• Collaborate with campus partners to improve service delivery and operational efficiency for BFA departments and construction projects.
• Monitor key performance indicators (KPIs) to evaluate and improve the unit’s effectiveness.
• Ensure customer service excellence across supported departments through streamlined processes and operational oversight.
• Lead and mentor the Division Care team to ensure high performance, providing regular feedback, coaching, and support for career development.
• Set clear goals, monitor progress, and guide the team through performance evaluations, training, and development opportunities.

Why Join Us?

• Lead financial and operational functions that support critical university initiatives.
• Mentor and manage a collaborative, service-driven team.
• Contribute to efficiency and compliance across administrative and construction-related processes.
• Work in a high-impact role with broad visibility across campus departments.

Position Information

• This is a full-time, at-will role, permanent/probationary position, offering comprehensive benefits.
• Position is designated exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to 2 days per week, following a training period during which on-site presence is required.

Department Summary

San Diego State University is a dynamic and exciting organization and is one of 23 campuses in the California State University (CSU) System. The Division of Business and Financial Affairs (BFA) is at the heart of some of the larger projects on campus in recent years, including the construction of Snapdragon Stadium, as well as the implementation of my.

SDSU. As part of BFA, the Department of Financial Operations is responsible for the financial and budgetary controls and procedures of the University and is directly responsible to the Vice President for Business and Financial Affairs. The Associate Vice President for Financial Operations has responsibility for Audit, Budget and Finance, Financial Operations, Procure-to-Pay, Shared Services, and the University Controller's Office, which includes the University Bursar’s Office, Tax, Accounting Services, Financial Reporting, and Financial Systems Management and Analysis.

The Business & Financial Affairs Division Care (shared services) unit is responsible for providing the division with efficient, effective and customer-friendly consultation and support by facilitating financial, procure-to-pay, position management and other related administrative transactions on behalf of BFA departments. BFA Division Care is comprised of a project-focused team and an operations-focused…