Automotive Store Manager

Automotive Store Manager

Join Mr. Tire Auto Service Centers to lead our automotive service store as a salaried Store Manager. The role includes daily leadership of General Service Technicians, Technicians, Guest Care Specialists, and an Assistant Store Manager, reporting to the District Manager.

Salary range: $75,000 – $90,000 annually, based on experience. The position includes an incentive plan with monthly sales and contribution components, quarterly store contribution bonus payouts, and a potential monthly bonus of up to $1,600.

• Develop sales and technical teammates to produce a consistent 5‑star Guest experience.
• Ensure sales goals are met by assisting in the development and implementation of sales plans, with thorough knowledge of services, products, and the automotive industry.
• Introduce tire and service products to guests to maximize sales, guest satisfaction, and loyalty.
• Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.
• Provide direction and oversight to other technicians and assist where needed with services/repairs.
• Ensure the store is effectively staffed by managing recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
• Control expenses through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.
• Maintain inventory, including pulling tires and parts, unloading, and stocking inventory.
• Audit courtesy inspections performed by teammates.
• Ensure the store is in excellent condition and consistently in guest‑ready condition, maintaining Monro cleanliness standards.
• Schedule guest appointments and assign teammates according to skill level for efficient and timely completion of vehicle services/repairs.
• Achieve Monro’s sales goals by properly recommending tire and service products and sales promotions.
• Attend to all guest needs in sales, service, complaints, and adjustments.
• Build guest relationships to maximize satisfaction, loyalty, and retention.
• Assist teammates in conveying repair and service needs to guests.
• Understand and adhere to company policies, governmental standards, and AS/NCCI/OSHA safety requirements.
• Maintain technical knowledge through required Monro University training courses and modules.
• Operate and maintain equipment safely, following Monro and manufacturer guidelines.
• Perform other duties as assigned and required.

• High School Diploma or equivalent.
• Demonstrated leadership experience in a retail/sales environment.
• Proven ability to manage, drive, and deliver financial results while controlling costs.
• Ability to influence and motivate a team to achieve goals.
• Problem‑solving skills in inventory, merchandising, and customer service.
• Strong communication skills with teammates and guests.
• Complete all Monro required training within specified timelines.
• Valid driver’s license and satisfactory Motor Vehicle Report.
• Guest‑ and team‑focused mindset with strong customer‑centric experience.
• Excellent verbal and written communication for technical issues and routine reports.
• Business mentality with drive to exceed established goals.
• Basic math skills for discounts, interest, and percentages.
• Proactive multitasking in a fast‑paced environment.
• Strong initiative in problem identification and solution implementation.
• Mentoring and coaching ability for teammates.
• Customer complaint resolution skills.

• Work flexible hours, days, evenings, weekends, and holidays.
• Lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance.
• Frequent standing, walking, and reaching overhead and below the knees.
• Frequent bending, stooping, kneeling, and twisting.

• Health Insurance
• Dental Insurance
• 401(k) Retirement Plan with Company Match
• Paid vacation
• Paid holidays
• Employee discounts
• Career development opportunities
• Performance‑based incentives
• Reimbursement for ASE certifications and state inspection licenses (where applicable)
• Direct deposit
• Healthcare, vision, and dental coverage