Sr Manager, Product Management

Why Play Station?

Play Station isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing the Play Station family of products and services including Play Station®5, Play Station®4, Play Station®VR, Play Station®Plus, acclaimed Play Station software titles from Play Station Studios, and more.

Play Station also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The Play Station brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Location:

San Diego, Los Angeles, or San Mateo, CA — or remote within the U.S.

The Digital Commerce Experience Product team strives to develop top-tier customer and operator experiences for Play Station’s digital stores. As Senior Manager, Product Management – Storefront Experience, you will lead a team of experienced product managers responsible for improving the end-to-end customer experience and expanding our storefront presence across geographies and channels. Reporting to the Senior Director, Digital Commerce Experience, you’ll work closely with global cross-functional teams to deliver a world-class customer experience that drive player engagement and business growth.

• Guide and Encourage: Supervise and nurture a team of product managers, establishing an ambitious product vision, strategy, and roadmap for Play Station Storefront experiences on all platforms and touchpoints.
• Develop the Future: Drive the global expansion roadmap for Play Station’s Storefronts, ensuring consistency and excellence across geographies and digital channels.
• Champion the Player: Leverage data, insights, and experimentation to optimize the customer journey—from discovery to purchase and beyond.
• Collaborate and Align: Partner with Store Commercial, Marketing, and Program Management teams to define and enable the future content strategy for our D2C stores.
• Innovate with Impact: Collaborate closely with Engineering, UX, and Research to develop intuitive, high-performing, and scalable solutions.
• Ensure Global Readiness: Collaborate with Legal and Compliance to develop experiences that are locally optimized and globally compliant.
• Measure What Matters: Define success metrics and continuously monitor, analyze, and improve product performance to drive measurable results.
• Impact at a Large Scope: Transmit vision, strategy, and advancement among teams and leadership to uphold alignment and drive.

• Experience: 6+ years of product management experience, leading large-scale D2C eCommerce products or platforms.
• Leadership: Proven track record of leading and delivering complex programs in global, matrixed organizations.
• Collaboration: Proven track record of effective teamwork with business, engineering, compose, and participant teams.
• Approach: A resilient, resourceful leader who thrives in ambiguity and drives clarity through action.
• Expertise: Background in enterprise-level integrations and delivering end-to-end digital commerce experiences.
• Communication: Outstanding storytelling and presentation skills, capable of influencing at all levels.
• Proficient in managing various tasks efficiently within a fast-paced environment.
• Product
  
  Experience:
  
  Hands-on experience with agile development practices. Familiarity with UX compose principles, personalization systems, and experimentation platforms.

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At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may…