Senior Account Manager

Employee Benefits Senior Account Manager

Join USI Kibble & Prentice as an Employee Benefits Senior Account Manager.

• Location:
  
  San Diego, CA
• Job
• Salary: $85,000-$110,000
• Employment Type:
  
  Full‑time
• Seniority Level: Mid‑Senior level
• Job Function:
  Sales & Business Development
• Industry: Insurance

Manages complex Employee Benefit insurance accounts and services as day‑to‑day contact.

• Manage a complex book of business with various funding methods and increased levels of customization.
• Provide proactive, personalized support to assigned clients. Act as the primary contact between clients and insurance carriers.
• Provide insurance expertise to clients and act as a knowledge resource for other members of the Account Management team.
• Manage client renewals and negotiate with carriers on behalf of clients.
• Lead client meetings regarding renewal and utilization results.
• Regular client contact and in‑person attendance at client meetings.
• Engage clients, where appropriate, with internal USI Technical Resources.
• Educate, advise and aid clients on all Compliance topics. Includes, but not limited to, ERISA, COBRA, FMLA, 5500s and Health Care Reform.
• Conduct on‑site meetings to communicate or administer benefit plans.
• Develop employee communications for renewal changes, enrollment procedures, miscellaneous benefit changes and/or clarifications.
• Participate in peer review as both a participant and a reviewer of standards client deliverables.
• Develop training content and deliver it to the Account Management team.

• 4+ years of experience in employee benefits industry. College degree preferred.
• Prior customer service experience is preferred.
• Must hold or be willing to earn life and disability insurance license.
• Comfortable with internet‑based programs and Microsoft Office products.
• Ability to set priorities and manage deadlines.
• Ability to carry out complex tasks with many concrete and abstract variables.
• Ability to work in a fast‑paced, team environment with minimal instruction.
• Ability to communicate in a clear, concise, and concrete way in front of an audience.
• Ability to define problems and generate potential solutions.
• Keep informed about industry information, technology, and trends.

USI offers competitive pay, incentives, a comprehensive benefits package (health, dental, vision, 401(k), flexible spending accounts, disability, life insurance, paid time off, paid family leave, holidays), a wellness program, scholarships for associate children, and financial assistance. USI is recognized as a top insurance employer with awards from Insurance Business America, Business Insurance, Fortune, Glassdoor, and Newsweek for diversity.

USI is committed to providing a full-suite of competitive benefits for its growing population and diverse needs.