Director of Revenue Operations

Director of Revenue Operations

Atlanta, GA, Orlando, FL, La Jolla, CA, or Irvine, CA

• Hybrid 2 days/week in office
• Being authorized to work in the U.S. is a precondition of employment.
• Small Business Loans  does not consider candidates requiring 1099 or C2C.

SBL is a digital-first financial health platform that helps small businesses access the right capital and financial products at the right time. Through a multi-lender marketplace and embedded finance partnerships, SBL connects SMBs to funding, insights, and tools that support long-term growth.

SBL is evolving from a lead‑generation model into a logged‑in, data‑driven platform with real‑time decisioning, intelligent offer orchestration, and deep lender integrations.

The Director of Revenue Operations will play a critical role in scaling this platform and ensuring revenue efficiency across partners, products, and channels.

We are seeking a Director of Revenue Operations to own revenue performance across the SBL platform. This role sits at the intersection of data analytics, lender partner performance, and platform optimization, ensuring revenue is measurable, scalable, and optimized across all funding and product flows.

This leader will partner closely with Product, Engineering, Finance, Marketing, Sales, and Lender Partners to ensure that SBL’s revenue engine is measurable, scalable, and continuously improving.

This role is foundational to SBL’s next phase of growth. The Senior/Director of Revenue Operations will:

• Shape how SBL measures and scales revenue
• Influence lender strategy and marketplace design
• Help transform SBL into a durable, data-driven financial health ecosystem for SMBs

• Own end-to-end revenue and funnel analytics across the SBL platform.
• Build and maintain executive dashboards covering partner performance, funnel conversion, and cohort trends.
• Partner with Finance on forecasting, budgeting, and revenue attribution to align operational and financial metrics.

• Own operational performance across lender partners within the SBL marketplace.
• Develop and manage lender scorecards (approval rates, funding rates, credit alignment, SLAs).
• Serve as the primary liaison for lender performance reviews, onboarding, and ongoing optimization.
• Collaborate with Product and Engineering to operationalize lender requirements and enhancements.
• Translate data insights into recommendations that improve offer matching, routing, and conversion.
• Support Decision Engine evolution, including cash‑flow data, credit integrations, and offer orchestration.
• Identify revenue growth opportunities through new lender products, renewals, and partnerships.
• Partner cross-functionally with Product, Engineering, Marketing, Sales, and Compliance.
• Establish scalable Rev Ops processes, documentation, and governance.
• Support the growth of the Rev Ops function, including future tooling and hires.

• 8+ years of experience in Revenue Operations, Analytics, Strategy, or Marketplace Operations
• Prior experience in fintech, lending, or financial marketplaces
• Strong analytical background with hands‑on experience in:
  • Funnel analytics
  • Partner performance analysis
  • Financial and revenue modeling
• Proven ability to translate data into clear executive insights and decisions
• Experience working cross-functionally with Product, Engineering, and external partners

Nice to have:
Tableau/Domo/SQL

Smallbusinessloans is an Equal Opportunity Employer.