Technical Integration Manager

Responsibilities

• Lead and support the technical integration of new and existing clients, including project planning, integration, configuration, User Acceptance Testing (UAT), go-live, and post-launch activities
• Manage customer environments end-to-end, handling setup, validation, and ongoing troubleshooting of connectivity, configuration, and data integration issues
• Act as the primary point of contact for all technical project communications, providing regular updates to internal stakeholders and client IT teams or leadership
• Guide clients and technical teams through FHIR integrations and clinical data mapping, offering hands-on support beyond documentation and leading weekly technical review calls
• Foster strong relationships with clients and users to drive adoption, promote advocacy, and ensure the product’s value is communicated across stakeholders
• Maintain deep product expertise to support user training, answer technical questions, and recommend tailored solutions that meet client needs
• Continuously identify and improve gaps in integration and implementation processes, contributing to the development of scalable, repeatable best practices
• Support cross-functional initiatives and step into non-standard responsibilities as needed to ensure project and team success — from issue triage to ad-hoc team collaboration

• 4+ years professional experience in technical integration, project management, or other relevant experience, with 1+ years in a healthcare environment
• 1+ years of coding/scripting (e.g., Python) experience
• Experience with PyCharm, Git Lab, Jira, Excel, Google Apps (Sheets, Docs, Slides, Drive, etc.)
• Basic command line proficiency in macOS terminal (zsh/bash)
• Experience leading meetings with client stakeholders
• Located within 50 miles of a major airport and willing to travel to client sites, as needed (25% of time)

• Experience with hospitals and/or health systems
• Familiarity with EMR companies such as Epic/Cerner
• Proven ability to run data analyses to support project success tracking
• Excellent written and verbal communication
• Ability to respectfully debate ideas, take pragmatic approaches, and work hard to accomplish goals with your team
• Passionate about learning, improving, and helping your team do the same
• Excited about working with a nimble, small team in a dynamic startup environment

• For this role, Regard is currently only considering candidates who are authorized to work in the US without visa sponsorship
• Strong preference for candidates who are within the New York City metro area willing to work a hybrid (2 days/week) schedule from our HQ
• Preference for candidates located within New York, Chicago and metropolitan areas on the West Coast
• For those who enjoy working from our Manhattan office on a more regular basis, we offer catered lunches and other fun perks
• Additionally, hybrid employees have the flexibility to work from locations outside of their home office from up to 6 weeks per year

• Eligible for equity
• 99% employer paid health benefits (Medical, Dental, and Vision) + One Medical subscription
• 18 PTO days/yr + 1 week holiday break
• Monthly health & wellness budget
• Company-sponsored team retreat + social events
• A sabbatical program

Our goal at Regard is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. Regard is proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

We celebrate diversity and are proud of our supportive, inclusive workplace.

All candidates must successfully complete a background check as part of the hiring process.

At Regard, we carefully consider a wide range of factors when determining compensation, including your skills, qualifications, location, and experience. We expect the base salary for this position to be in the range of $100,000 to $135,000. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, benefits, and other perks.

We encourage all interested candidates to apply.