Business Product Manager Treasury

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

The Finance Business Product Management Organization is transforming the way business outcomes are achieved by leveraging scale, agility, and efficiency in Service Now’s internal landscape. As the world around us evolves, so do we. We are redefining leadership with a product mindset, embracing cutting‑edge digitization and AI initiatives to position Finance as a competitive differentiator for Service Now. Our focus is on delivering seamless next‑generation workflows that emphasize operational rigor, enabling us to scale across the enterprise and accelerate Service Now’s journey to becoming the defining enterprise software company of the 21st century.

We are seeking a strategically minded visionary driving the development and integration of sophisticated financial capabilities for the Treasury organization. You will execute a multi‑year roadmap for treasury across a complex landscape of stakeholders within Treasury and also collaborate with cross‑functional business stakeholders. You will play a pivotal role in defining the direction and success of the internal adoption, usage and leverage of treasury systems and workflows to support company success.

You will ensure the delivery of exceptional value to key stakeholders through strategic leadership and effective alignment of work with strategic priorities, with flawless execution in the following areas:

• Drive Treasury Technology Roadmap :
  Lead the development and execution of the internal Treasury product roadmap, ensuring alignment with business goals, stakeholder needs, and strategic priorities.

• Orchestrate Cross‑Functional
  
  Collaboration:
  
  Facilitate governance and communication across Finance, Program Management, Change Management, and Digital Technology teams to ensure transparency and execution excellence.

• Translate Strategy into Action: Convert business strategy into actionable product plans, including business cases, value definitions, and business requirements for new systems, capabilities and enhancements.

• Engage in the Development Lifecycle: Engage in all product development activities, including but not limited to product planning, requirements refinement, tradeoff decisions, development of test plans and success criteria, and all agile ceremonies

• Serve as Product SME: Maintain deep understanding of the business process across enterprise treasury operations including major applications and their end‑to‑end data flow and downstream systems, acting as the bridge between business and technical stakeholders through requirement walkthroughs and solution alignment.

• Enable Change and Adoption :
  Support launch activities, change management, and enablement activities such as knowledge articles, FAQs, and training to drive adoption across Finance teams.

• Advance Product Maturity and Innovation: Apply product principles and design thinking to automate workflows, enhance user experience on platforms like Service Now, and elevate product maturity across the organization.

• Champion UI/UX Excellence: Proactively engage in wireframe design, screen development, and close collaboration with design teams to deliver intuitive and impactful user interfaces.

• Communicate with Clarity and Impact: Deliver multi‑mode communications tailored to diverse audiences, ensuring clarity, engagement, and alignment across all levels of the organization.

• Apply Agile Expertise and Strategic Thinking: Skillfully orchestrate and participate technical delivery and implementation using Agile methodology and align initiatives with broader business objectives,…