IT Technical Writer

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As an IT Technical Writer, you’ll support the Information Technology team by creating, maintaining, and controlling high-quality technical and compliance-related documentation. You’ll work cross-functionally with IT, Cybersecurity, and document owners to ensure documentation is accurate, well-structured, secure, and compliant with internal quality standards and regulatory requirements—including proper handling of Controlled Unclassified Information (CUI). You’ll play a key role in document lifecycle management, change control, and compliance readiness by managing documents from draft through final release and controlled storage.

This role is designed to support a focused documentation and compliance initiative and is expected to be a temporary assignment aligned to project needs.
This is a temporary role lasting up to six months.

• Develop IT Technical Documentation: Create, edit, and maintain IT technical manuals, procedures, work instructions, and supporting documentation to ensure accuracy, completeness, and consistency.
• Coordinate Documentation Planning: Manage timelines, content development, formatting, and scheduling for IT technical and compliance-related documentation projects.
• Gather & Analyze Technical Information: Interview IT team members, observe processes, and conduct research to accurately capture technical and procedural information.
• Support Document Change Control: Manage document numbering, versioning, review coordination, approval workflows, release processes, and controlled distribution.
• Collaborate Cross-Functionally: Work closely with IT teams to resolve documentation, technical, or process-related issues.
• Ensure Security & Compliance: Provide guidance on document security classification, including CUI marking expectations, approved storage locations, and handling requirements.
• Correct Documentation Issues: Assist in identifying and correcting improperly marked or improperly stored IT documentation in coordination with document owners and IT leadership.
• Manage Document Repositories: Organize IT documentation within approved systems such as SharePoint GCC High and M-Files, ensuring logical structure, accurate metadata, and consistency.
• Support Standardization Efforts: Develop and maintain standardized IT document templates, headers, footers, and formatting to reduce errors and improve consistency.
• Participate in Reviews & Audits: Serve as a documentation subject matter resource during document reviews, presentations, and compliance readiness activities.
• Perform Other Duties: Complete additional tasks as assigned to support IT documentation and compliance objectives.

• Technical Documentation Excellence: Creating clear, accurate, and well-structured IT technical documentation, including procedures, manuals, and work instructions.
• Document Control & Compliance: Managing document lifecycle activities such as versioning, approvals, change control, and controlled storage in compliance-driven environments.
• CUI Awareness & Information Security: Applying document security classifications, including CUI marking, handling requirements, and approved storage practices.
• Cross-Functional Collaboration: Effectively partnering with IT, Cybersecurity, and document owners to resolve documentation issues and support compliance readiness.

• Associate’s degree in a technical, communications, or related field (Bachelor’s degree preferred).
• 3 or more years of experience in technical writing, documentation control, or a related role.
• Technical…