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Business Continuity Data Science Manager

Head of Customer Strategy, Digital Innovation & Performance

Job in San Diego, San Diego County, California, 92189, USA
Listing for: American Water
Full Time position
Listed on 2026-01-24
Job specializations:
  • IT/Tech
    Business Continuity, Data Science Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading utilities company is seeking a Director of Customer Strategy, Innovation, and Performance to lead customer-focused strategies that enhance customer experience through digital innovation. The ideal candidate will have 10+ years of experience in customer insights and digital product management, along with strong analytical and strategic thinking skills. You will oversee program development and ensure alignment with business objectives while fostering a culture of innovation.

This is a full-time position based in San Diego, CA.
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