E-Commerce Content Engineer

Join to apply for the E-Commerce Content Engineer role at Tillster

Hybrid Role, MUST BE BASED IN SAN DIEGO, CA

Tillster, headquartered in the USA, is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self‑service, ordering and payments solutions for mobile, tablet, online, kiosk, call center, and more, creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, covering over 90% of multi‑unit restaurants.

We offer one scalable, enterprise‑class platform to create world‑class digital engagement solutions.

Our mission is to empower restaurants and consumers to engage and transact anywhere, anytime, and from any device—transforming e‑commerce in restaurants and helping our customers grow.

• Manage database content, design, development, and maintenance of customer‑provided multimedia content to create brand‑specific, self‑service consumer experiences and business solutions, supporting our customers’ e‑commerce promotions.
• Participate in Agile Scrum ceremonies, grooming, sizing, and scoping projects.
• Collaborate with internal stakeholders and external customers to deliver tailored solutions; work with Operations, Logistics, QA, and Field Support/Installation teams to progress projects from requirements through testing to deployment.
• Write MySQL queries; configure SKUmap templates in XML; script in Linux‑based commands.

• Minimum 2+ years of experience writing SQL (MySQL or SQL Server), including queries, insert statements, and joins.
• Familiarity with JSON and debugging tools such as Chrome Dev Tools or Mozilla Firebug.
• Experience with Linux and scripting in Linux‑based environments.
• Knowledge of Java, XML/XSLT, Apache Ant, batch scripting, or Perl is a plus.
• Ability to work under tight timelines (REQUIRED).

• Recruiter interview with a Talent Acquisition Specialist.
• Interview with the Menu Engineering Team.
• Final interview with the Manager of Content.

• Put Customers First: Prioritize customer needs and satisfaction in all decisions.
• Collaborate: Work together effectively to achieve common goals.
• Innovate: Embrace creativity and pursue new ideas.
• Operate from Data: Make informed decisions based on accurate data.
• Drive Results: Deliver tangible outcomes and high performance.
• Own It: Take responsibility for actions and success.
• Be Passionate and Have Fun: Bring enthusiasm and enjoy the journey.

Tillster is committed to diversity and inclusion. We are a proud equal‑opportunity employer and do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.

• Salary: Hourly rate $28‑$30+ per hour, DOE.
• Equity: Eligible for the Stock Option Plan.
• Health Benefits: Medical, dental, vision, and FSA for full‑time employees and dependents; additional coverage includes reimbursement programs, Employee Assistance Program, and 24‑hour confidential counseling.
• Holidays: Ten paid holidays per year.
• Paid Time Off (PTO): 15 days in the first year, 22 days thereafter for full‑time employees; pro‑rated for part‑time.
• Retirement: Eligible for 401(k) plan upon start.
• Education & Learning: College tuition assistance, Udemy courses, and ongoing development opportunities.

Principals only—no agencies or calls please.

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