Computer User Support Specialist - Journeyman- Secret Cleared

Perrygo is a small, rapidly growing company; we are passionate about our employees as well as supporting our customers and their mission. We are excited for the opportunity to bring aboard highly motivated and energetic individuals to join our teams. Currently, we are seeking a Computer User Support Specialist - Journeyman
- Secret Cleared. This role supports a Navy customer in San Diego, CA.

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

• Provide Tier 1 and Tier 2 user support for software and hardware issues.
• Troubleshoot and resolve network, application, and system access problems.
• Install and configure hardware, printers, and authorized software.
• Support account management, password resets, and permissions.

• 6+ years of IT support experience in enterprise environments.
• DoD 8570 IAT Level I Certification (A+ CE or equivalent) preferred.

• Knowledge of Windows 10/11, Microsoft 365, and Active Directory.

• Bachelor's Degree in Information Technology or related field.

Secret (must be a US Citizen).

On-site.