Human Resources Coordinator

Join to apply for the Human Resources Coordinator role at Total Package HR

Join to apply for the Human Resources Coordinator role at Total Package HR

This range is provided by Total Package HR. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$23.00/hr - $25.00/hr

TPHR is looking for a Human Resources Coordinator to join our growing team. In this role, you will have the opportunity to learn and grow with a fast-paced, fun, HR & Payroll services firm. This is a role for someone passionate about payroll, someone with strong critical thinking skills, and someone who is detail oriented.

Our compensation package includes medical, dental, vision and life insurance; pet insurance; paid vacation, sick time (pets count as a family member here), and holidays; 401k retirement plan with Safe Harbor match; a flexible, dynamic, and fun small team environment; professional development allowances and opportunities; hybrid work schedule (M&F work from option optional); and an opportunity to learn and grow through ownership of your role and empowerment with the company.

What we value

Our commitment to our clients is to serve as an integrated partner where we are viewed as a seamless extension of their team. We pride ourselves on being responsive. Many HR matters can’t wait, and we get that, so we’ve built a team that understands how to operate with a sense of urgency, while also being mindful that reacting is different than responding.

We truly work hard, and we also value being real and telling it how it is. That’s not to say we lack polish and diplomacy, but we’ll never tell a client what they want to hear if that’s not what they need to hear. And finally, we like to have fun. HR isn’t always viewed as fun, but we love what we do, and we incorporate our personalities and love for HR in our work every day.

Live the TPHR Values each day in all that you do for TPHR and our clients.

• Take ownership of everything you touch.
• Be proactive, forward-thinking, and question everything in a positive, inquisitive manner.
• Give your full attention to your work each and every workday.
• Anticipate challenges, push back, and alternative perspectives.
• Collaborate and communicate daily with the team regarding client matters and other relevant topics.
• Know when to escalate matters to TPHR’s Partners.
• Do not make assumptions.
• Know that bad news doesn’t get better with time; when mistakes happen, urgently communicate such to your leaders.
• Always use the TPHR established tools, techniques, and methods (e.g., SOPs, Teams, Last Pass, etc.).
• Keep SOPs and TPHR Continuity Binder updated in real-time.
• Avoid conflicts and seek clarity when uncertain.
• Practice what we preach.
• Always do the right thing when no one is looking.

Work side-by-side with your HRBP to support your assigned Total Package clients.

• Serve as the first line of contact for client and employee requests. This includes supporting overall company responsiveness to the request, flagging emails for the appropriate team member to process and helping to ensure the matter is resolved and closed out.
• Receive and respond to company correspondence via phone and other communication channels.
• Assist your HRBP in managing your clients’ Compliance Calendar and SOP – keeping both front of mind at all times and ensuring all actions are completed on time.
• Set goals, calendar follow-ups, and drive for timely execution of all duties.
• Employee Relations: provide general customer service to client/TPHR staff, escalate urgent matters to HRBP, support logistics, and communication for workplace investigations, etc.
• Assist the HRBP with the management of employee Leave of Absences.
• HRIS upkeep.
• Employee onboarding: administering onboarding, background checks, certification verification, etc.
• Employee offboarding: coordinating logistics for the final paycheck, generating termination packet, etc.
• Track regulatory compliance such as completion of Harassment Training and alike.
• Assist with tracking Performance Management activities.
• Maintain client personnel files in real-time (e.g., all filing should be done at least once per week).
• Create reports and provide data…