Senior HR Partner

Senior HR Support Partner – Intuit

Overview
:
The People Experience Team exists to shape experiences that maximize the potential of our people. HR Connect, one of the four pillars within the People Experience team, focuses on empowering employee success through general and expert-level human‑assisted support for employee questions, supporting workers in difficult situations (e.g., employee loss, natural disasters), managing performance concerns, and partnering with Centers of Excellence (COEs) to improve products and experiences and to design and launch new programs.

Senior HR Experience Partners collaborate closely with complex COEs to revolutionize and pioneer new programs and processes, serve as the go‑to team for expert guidance, and elevate performance across the HR Connect team through onboarding, training, and championing team initiatives and P&P priorities.

Responsibilities

• Collaborate closely with the most complex, high-volume COEs and key partners to pioneer and launch innovative employee experiences across People & Places programs, while engaging team managers and senior HRC Specialists for added support
• Analyze data and insights to pinpoint opportunities that elevate employee experiences and drive the creation of groundbreaking programs and products, while partnering with key stakeholders to champion impactful change
• Spearhead or significantly contribute to the creation of compelling communications, FAQs, and protocols
• Deliver exceptional guidance and support to employees and managers, showcasing expertise that transcends our channel support team's capabilities
• Serve as a trusted source of knowledge and coaching, leveraging deep subject matter expertise to elevate team performance
• Mentor and empower HRC Specialists, playing an active role in recruitment and onboarding
• Design, implement, and maintain essential HR Connect processes and protocols for critical situations (e.g., natural disasters, employee loss, hardship)
• Foster trust and become a go‑to advisor for both customers and partners
• Lead or contribute to impactful team initiatives and projects with clearly defined objectives
• Play a key role in complex team initiatives and projects, as well as People & Places priorities, where outcomes may have some ambiguity
• Consistently uphold Intuit policies and standards in all circumstances

Qualifications

• People Champion – Designs, develops, and implements changes that improve how we deliver our customer benefits
• Business Accelerator – Designs, develops, and implements changes that accelerate Intuit's strategy, remaining agile to external factors and trends that affect our people, workplace and customers
• Data Driven – Analyzes data and generates actionable insights that inform next steps and influence decisions
• Change Leader – Defines and leads key work streams in the end‑to‑end change process, engaging stakeholders, holding them accountable, and driving removal of risks and barriers while demonstrating a learning and growth mindset
• Domain Expert – Uses deep domain expertise to accelerate outcomes, seeks external benchmarking, builds relationships and shares knowledge across P&P domains, and evolves solutions for scale and automation
• 7+ years of HR generalist or relevant experience
• BA (or country equivalent) or equivalent work experience

Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job‑related knowledge, skills, experience and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Base pay range:
Bay Area, California $122,500 – $165,500
Southern California $107,500 – $145,500

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Human Resources

Industries: Software Development