Food and Beverage Manager

Position Summary

Responsible for the daily operation of the restaurant. Most time will be spent on the development and supervision of staff and ensuring compliance with all policies and procedures.

Salaried, Full-time

70,304K-80K

• Financial
  :
  The number one goal of the venue is to exceed customer expectations while meeting or exceeding the budgeted EBITDA
• Employee Performance
  :
  Working with underperforming employees to get them to the top half of the list or removing from roster;
  Always be working to raise the Per Person Average (PPA);
  Creating, implementing, and maintaining systems related to customer service and revenue maximization
• Staff Turnover
  :
  Always working towards keeping the overall turnover percentage down to help reduce payroll cost;
  Identifying and correcting reasons causing high turnover
• Other Wages
  :
  Ensuring all staff clock in/out times are being reviewed daily and before payroll is processed;
  Managing and minimizing overtime & meal break premiums
• Marketing
  :
  Always be thinking about big and small social media opportunities, taking impactful video and photo content at every opportunity to be submitted to the Marketing Department;
  Ensuring all reviews are at goal numbers
• Internal Restaurant Marketing & Revenue Generation
  :
  Executing in‑house marketing promotions and ensuring staff is trained and aware of promotion details;
  Executing RMD cross‑selling programs including: RMD Loyalty App, Gift cards, etc.;
  Executing RMD Loyalty Program;
  Ensuring the proper menus and promotional material are always out;
  Executing promotions to drive business like tournaments and nightly contests
• Operation
  :
  Touching every table and connecting with guests during dinner service per company standard;
  Assuring guests are enjoying their meal and see if there is anything else you can do to enhance their meal, refer to policy for further guidelines;
  Seeking out ways to create memorable moments for guests;
  Gathering guest details and input notes into the POS to ensure continued enhanced experience for future dining;
  Holding everyone accountable for ALL policies and procedures;
  Overseeing nightly closing to ensure all elements are properly completed by MODs;
  Reviewing all manager nightly notes, making comments, and responding as needed;
  As MODs to ensure closing tasks are continuously reviewed and appropriately followed and changes are implemented as required
• Other
  :
  Knowing your ABC, and Entertainment permit conditions;
  Reading Industry publications to keep up to date on trends;
  Conducting staff check‑ins per company standard;
  Taking time to learn what you don’t know
• Training & Onboarding
  :
  The best way to achieve success on all the above is to have effective and consistent onboarding and ongoing training programs for all new staff and managers;
  Ensuring proper progressive disciplinary steps are taken accurately and tracked;
  Ensuring new hires go through orientation with all necessary paperwork before scheduling them on any shifts;
  Ensuring all training programs are being executed properly;
  Ensuring trainees have all required certificates
• Staff Development and Recruiting
  :
  Ensuring proper progressive disciplinary steps are taken accurately and tracked through “note to file system”

• Minimum 1-3 years’ Management experience with extensive knowledge in restaurants, and private events
• Must be familiar with cost controls
• Must be able to communicate well both orally and in writing
• Must be able to input and access information in the property management system/computers/point of sales system
• Must be comfortable learning new skills
• Must have a “hands‑on”, proactive management style

• Must be motivated, hard‑working, and passionate
• Excellent communication skills (verbally interacts with management, team members and guests.)
• Must be a strong leader with the ability to handle multiple tasks and responsibilities
• Must be able to:
  Perform job functions with attention to detail, speed, and accuracy;
  Prioritize and organize;
  Think clearly, remain calm, and resolve problems using good judgment;
  Follow directions thoroughly;
  Understand guest service needs;
  Work cohesively as a team…