Scott Dunn Private - Private Relationship Manager - San Diego, CA

Private Travel Relationship Manager

Scott Dunn, part of Flight Centre Travel Group (FCTG), is a luxury travel operator dedicated to creating unforgettable, tailor‑made vacations for our guests. With a global presence and a passion for crafting exceptional experiences, we specialise in curating personalised journeys to the world's most beautiful destinations.

Founded in 1986, Scott Dunn has earned a reputation for delivering impeccable service, insider knowledge, and unique travel insights, setting the benchmark for luxury travel.

Our team of experts shares a deep love for travel and a commitment to exceeding guest expectations. From luxury ski chalets in the Alps to private safari lodges in Africa, Scott Dunn ensures every detail is taken care of, allowing our guests to fully immerse themselves in the adventure of a lifetime.

Scott Dunn Private is an invitation‑only membership designed for Ultra‑High‑Net‑Worth (UHNW) individuals who expect exceptional service, absolute discretion, and unrivalled access. Members trust us for access, exclusivity and unwavering personal service delivered by professionals who understand the nuanced needs of UHNWIs who are invited or referred to membership.

Our global team of expert Relationship Managers in London, New York, California, Hong Kong and Singapore excel in managing the discerning needs of exceptional individuals. Recognising that our Ultra‑high‑net‑worth members have unique motivations and preferences for their travel needs, Scott Dunn Private offers seamless execution of personalised travel mapping. We deliver a truly tailored and comprehensive travel experience at the highest level.

Taking full ownership and accountability for a dedicated pool of Scott Dunn Private members in the California area, the Private Travel Relationship Manager will be the go‑to for a selected group of members, prospecting, engaging, onboarding and servicing them. You will personally grow and manage your member portfolio through business development activities, nurturing relationships, retaining business, and executing with finesse on all travel requirements.

The role offers a personalised approach to leisure travel planning from start to finish, with the support of the global travel team where required.

Experience in the arena of wealth and global travel knowledge is crucial to service the most discerning members in a fast‑paced and rewarding environment. Your members will expect you to navigate global products and regions while discussing their yearly plans. You will generate your own enquiries by inspiring your members' travel calendars through consistent communication and delivery of high‑quality, inspiring holiday plans, quotations and experiences that stand out from anything else your members could find elsewhere.

You will draw on extensive global travel knowledge and experience working with high‑net‑worth clients to confidently advise members on destinations, products and long‑term travel planning. Members will expect you to anticipate their needs, inspire their future travel and seamlessly manage complex itineraries with professionalism and precision.

A key measure of success is your ability to generate demand through proactive communication – shaping members' annual travel calendars with compelling ideas, standout itineraries and refined proposals that cannot be replicated elsewhere.

By maintaining a structured, intentional contact strategy and consistently staying one step ahead, you will build trust, drive loyalty, increase repeat bookings, generate referrals and contribute to the growth of the Scott Dunn Private membership base.

Scott Dunn is committed to creating memorable and sustainable travel experiences. We seek team members who share our values and are passionate about delivering extraordinary service to the world's most discerning travellers.

• Identify and execute on opportunities for prospective members to be invited to membership through personal network, database mining, referrals from current members, PA/EA networks, luxury brand partnerships and wealth management…