Catering and Conference Services Coordinator

Overview

San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a renovated pool, a kids pool, bay views, fire pits and more. We are excited to welcome a new Catering and Conference Services Coordinator to our Mission Bay Family.

• Inquiry calls and walk-ins for catering and conference services inquiries, including logging leads in Amadeus and assigning to Catering Manager and Conference Services Manager.
• Become a property expert by utilizing all available tools to disseminate information to incoming inquiries.
• Represent Catering by handling catering inquiries, walk-in clients and site visits when Catering Managers are out of the office.
• Facilitate in-house and pop-up meetings as required. Obtain approval from the Director of Catering for any special requests such as food and beverage or setup prior to creating and routing event orders.
• Coordinate definite meetings, weddings, and events as assigned. Meet and greet on-site clients.
• Create contracts and detail event orders for managers and return for approval.
• Create files for all definite catering business.
• Produce all in-house communications such as Ten Day Schedule for Events, Daily events listing, Catering backlog, Backlog Control Report, and Catering forecast report.
• Coordinate amenities, ordering, and purchase orders as needed.
• Distribute resumes and Banquet Event Orders as needed for upcoming groups.
• Route add-ons, event order pop-ups and revisions for all managers.
• Compile comp set menu surveys and update all menus for the upcoming year.
• Serve as the main point of contact between clients and internal departments (kitchen, A/V, housekeeping, etc.).
• Perform any other job related duties as assigned.

• Strong organizational skills with the ability to manage multiple events at once.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills; must be client-focused.
• Detail-oriented and able to work under pressure and tight deadlines.
• Ability to work both independently and as part of a team.
• Problem-solving and conflict-resolution skills.

Our Team Members are our most important asset and we offer a variety of benefits to support team members and their families, including:

• A comprehensive Health Benefits Package to include Medical/Dental/Vision
• Supplemental benefits to select from such as Short-term Disability, Life Insurance, Hospital Indemnity, Pet Insurance
• 401K Plan with Employer Match
• On Demand Pay (Your Pay before Payday)
• Onsite Complimentary Parking
• Complimentary Meal in EDR
• Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts
• Career growth opportunities within Noble House Hotels & Resorts and recognition programs.
• The Position pays $25.00-$25.75 hourly

People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a can-do attitude and a willingness to learn. We let our personalities shine and we like to have fun. Mission Bay Resort Hotel is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul.

At Mission Bay Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status.

We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Salary

Description:

$25.00-$25.75 hourly